Service Video Advisor - Halifax, Canada - Steele Hyundai

Steele Hyundai

Verified Company

Halifax, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike.

Steele Hyundai is seeking a
Service Video Advisor to join our team

As a
Service Video Advisor with
Steele Hyundai, your primary responsibilities will include creating and presenting video assessments of vehicle service needs to our customers.

You will effectively communicate repair recommendations and build trust with clients.

If you are a detail-oriented, customer-focused individual with a strong understanding of automotive service, this role provides an opportunity to excel and contribute to customer satisfaction and service department success.

_ Hourly Wage Range:
$17.05-$19.25 Per Hour_

Responsibilities include but are not limited to:

Precise video documentation of repairs on client vehicles
Proper explanation of the technicians' vehicle prognosis on video
Efficient and prompt upload of video to the client
Cleanliness of service department
Service department support when and where required
Organization of internal estimates of preowned vehicles
Organization of new and used vehicle deliveries
Creation of internal work orders for new vehicle stock
Collaboration with customer facing service advisors

Requirements:

Be comfortable explaining service processes on camera (voice only)
Be prompt, punctual and detailed orientated
Ability to work with mínimal supervision.
Valid driver's license and clean driver's abstract.

Why Steele Auto?

Competitive compensation package, with annual wage review
Flexible Health and Dental Plans, 6 different cost shared options to meet everyone's needs
Enhanced Benefits including Telehealth, Mental Health Support and EFAP
Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
Opportunities for career growth and advancement
Employee discounts on vehicle purchasing, parts, and service at any of our locations
A safe, inclusive, and dynamic work environment