Corporate Instructor/support Analyst - Toronto, Canada - Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We currently have a
Regular Part-time (0.5 FTE) opportunity for a
Corporate Instructor/Support Analyst
in the Information Services
department at our Bayview **campus.

Hours of Work:

-
Weekdays: Days, Evenings, as per schedule
-
Weekends: Days, Evenings, as per schedule
-
Statutory Holidays Required

Summary of Duties
- class and individual support sessions based on role/work flow needs

Prepare/develop training class material, training content for online selftraining sessions to support corporate initiatives for various role requirements such as physicians, nurses, unit coordinators, clerical/administrative staff (using online material/elearning software and digital tools)
Training materials will meet objectives of the targeted audiences/initiative including job aids and reference materials
Use various tools, resources, media design software and Learning Management Systems (LMS)
Identify evaluation tools to meet training objectives
Understand client needs through work flow analysis of various roles to aid in the preparation of training classes and content development
Meet with Clients to determine training requirements, for in class or online learning sessions/modules
Document Client requirement/scope, prepare estimated resource effort and timelines to full fill client request for training material
Prepare and complete User Acceptance training testing, obtain approvals
Review and prepare report with survey results
Set up system ID's/accounts
Utilize IT ticketing system to triage support calls.
Work with team to maintain/revise common training material
Develop/revise training material products, including scripts, manuals and video sessions for classroom and electronic learning formats
Work closely with Information Services and other various teams across hospital for training needs of corporate systems
Prepare status reports, management updates, survey reports and support analysis.
Other material design duties as assigned

Qualifications/Skills

25 years minimum experience
Experience preparing learning based materials and training approaches
Excellent time management skills
Work well independently
Experience with multimedia technology and authoring tools
Proficient in Powerpoint, excel, generating reports
Ability to work collaboratively within a team environment
Demonstrates strong trouble shooting ability
Strong speaking, communication and presentation skills
Strong computer skills, analytical, generate reports
Excellent communication and written skills (reports, briefing notes, presentations)
Strong organizational and problem solving skills
Familiarity with medical terminology
Experience in adult education and knowledge of principles, an asset
Adult teaching and training certification required

Human Resources
Sunnybrook Health Sciences Centre

Sunnybrook Health Sciences Centre is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Health Sciences Centre is strongly committed to inclusion and diversity within its community and welcomes all applicants including but not limited to: visible minorities, all religions and ethnicities, persons with disabilities, LGBTQ persons, and all others who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series);
AND have received the final dose of the COVID-19 vaccine at least 14 days ago.

Medical exemptions or any other kind of requested exemption based upon the Hospital's obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.