HRis Analyst - Vaughan, Canada - Martinrea International Inc.

Martinrea International Inc.

Verified Company

Vaughan, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Be the primary first level technical support to employees, managers, and business partners for all SuccessFactors (SF) processes and technical issues with timely escalations as needed

Requirement gathering on SF issues and prompt resolution
Handling routine business enquiries, making nonprovisioning configuration changes, such as adding new fields, making them mandatory and minor business rules adjustments
Daytoday systems processes management including managing workflows and scheduled jobs
Detailed root cause analysis of issues, trend analysis and proposing enhancements/permanent, scalable business process or technical fixes
Serve as primary external vendor facing resource with our 3rd party support provider for ticket creation and resolution
Continuous monitoring of SF global data integrity and mass data creation and/or data uploads
SF Learning Management Administratio, new course creations/revision, reports creation and scheduling, class setup, etc.
Nonprovisioning permission, authorization, proxy access and systems access issues resolution, including password resets
Adding or updating employee announcements on the SF home page in Martinrea Central
Launching new annual cycles, such as performance forms, succession planning and locationspecific annual vacation entitlement and the holiday calendar loads
New report and dashboard creation and or modifications
Internal and external systems integration performance monitoring with trend analysis
Monitoring scheduled jobs and troubleshooting failed jobs in both EC and LMS
New enhancements, features, and custom development(s) testing prior to deployment
Assist in user adoption goals/campaigns and enduser documentation and training
Onsite plant visits as required

Required Education and Experience:

A College Diploma or bachelor's degree in Information Technology, Business or Human Resources with at least 2 years exposure to SAP SuccessFactors Employee Central, Performance and Learning Management System
Ability to quickly learn new systems: HR (SuccessFactors), Time & Attendance, Payroll Integration, Microsoft Suite, etc.
Excellent interpersonal and technical support skills
Strong verbal and written communication skills, able to interact well with all levels of the organization
Detail oriented, strong work ethic and a solid ability to multitask
Selfmotivated, with a good sense of urgency and ownership
Fast paced, team oriented, multideadline environment
Strong presentation skills, and comfortable speaking in front of a group
Strong knowledge of HR business processes
Ability to keep information confidential