Field Claims Representative - Dartmouth, Canada - Intact

Intact

Verified Company

Dartmouth, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role
We're looking for a Field Claims Representative, Casualty, to join our growing team

This opportunity supports the Halifax region and surrounding areas.

What you'll do here:

Investigate moderate, large and complex casualty claims and Commercial General Liability (CGL), inperson.
Evaluate each claim for adjusters or examiners and provide prompt and accurate recommendations and ensure compliance in line with corporate policies and standards.
Develop an action plan for conducting investigations and determine necessary contacts, interviews and/or other information required to clarify and justify the claim.
Document the claim file by collecting and securing appropriate reports and statements from appraisers, third party adjusters, claimants, insureds, witnesses, police, and any other pertinent experts to determine liability and coverage.
Analyze information gathered, help assess damage and/or liability and provide summary findings to adjusters, and determine when sufficient information has been gathered to close the investigation.
At the direction of the adjuster/examiner, negotiate and settle the claim.
Maintain current knowledge of insurance products as well as appraisal or investigation techniques and services.
Identify process improvement needs and recommend changes to policies or procedures to maintain quality service and competitiveness and establish key measures to monitor personal productivity and technical quality.
Provide quality service to external or internal customers.
Answer queries relating to investigations and the claims process.
Maintain effective communication channels with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues.

What you bring to the table:

University or College degree (preferred)
Prior adjusting experience
Desire to achieve the CIP (Chartered Insurance Professional) designation
Valid driver's license along with a satisfactory driving record (company car will be provided)
Strong investigation and analytical skills
Legendary customer service and communication skills
Excellent communication skills both verbal and written

This posting expires 12/April/2023 at 11:59pm EST
LI-Hybrid

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What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.