Manager, Systems Operations - Halifax, Canada - Dalhousie University

Dalhousie University

Verified Company

Halifax, Canada

3 weeks ago

Posted by:

Sophia Lee

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Position Details:

Department/Unit

Location

Posting Number

Employee Group

Position Type

Duration of Contract (if applicable)

Employment Type

Full-time Equivalency (FTE)

Salary
- $76,037 - $101,995 per annum

Classification

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role._

About Dalhousie University

Dalhousie University is Atlantic Canada's leading researchintensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purposedriven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Information Technology Services (ITS) is dedicated to a constructive, teamorientated environment, gathering varied perspectives, sharing knowledge, and building effective partnerships that enable our partners to achieve their goals by advising, providing solutions, and delivering service excellence in alignment with the University's mission and goals. Reporting to the Director, Systems Operations, the Manager plays a crucial role in designing and implementing robust, scalable, and secure systems and storage solutions. This position manages and mentors a team of systems and storage administrators responsible for implementation and reliable operation of core infrastructure systems.

Key Responsibilities

Lead the design and architecture of complex, enterpriselevel systems and storage that align with strategic plans and standards.
Oversee the implementation and operation of systems and storage solutions, ensuring optimal performance, availability, reliability, and security.
Evaluate and recommend storage technologies, staying abreast of industry trends and advancements.
Provide leadership and supervision of the systems operations team. Establish priorities and collaborate with technical team leads.
Lead the troubleshooting and resolution of complex technical issues, coordinating with relevant teams and vendors.
Conduct postincident reviews and implement preventive measures to minimize future occurrences.

Note

The successful applicant will be eligible for hybrid work (combination of inperson work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

Undergraduate degree in Computing Science or other information technology related field with five to seven years' experience in system and storage architecture and operations (or an equivalent combination of training and experience).
Supervisory or management experience in a large and complex environment.
Demonstrated ability to maintain strong working relationships, to engage and influence stakeholders.
Good understanding of relevant legislative and compliance requirements.
Excellent written and interpersonal communication skills.

Assets

Experience with Dell/EMC Servers and Storage with VMWare virtualization, RedHat Enterprise Linux and Satellite, Ansible, Solaris, Puppet, C, PERL, PHP, MySQL, PostgresSQL, Nagios, Commvault Simpana, BIND DNS, SecurID
Deep understanding of networking protocols

Job Competencies
Respect & Inclusion

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program._

Application Consideration

Diversity Statement