Salesforce Reporting Specialist - Vancouver, Canada - Randstad Canada

Description

Are you an experienced Salesforce Reporting Expert in search of your next contract opportunity? Our high-profile client is seeking to hire a Salesforce Reporting Expert to join their talented team on a 3-6 month contract with a strong probability of extension.

Apply for this amazing opportunity if this sounds like a good fit for you

Advantages
What's in it for you
As a Salesforce Reporting Expert with our client, you'll receive:

• Highly competitive market hourly rates
• A 6 month contract with a strong probability of extension
• Remote interview process

Responsibilities
What will you do?

• Salesforce Reporting Expertise: Utilize advanced proficiency in Salesforce reporting to design, develop, and implement reports that cater to the needs of various stakeholders, with a focus on optimizing contact center operations.
• Educational Leadership: Serve as a subject matter expert, educating and mentoring team members on best practices for building effective reports within Salesforce. Empower the team to leverage reporting capabilities to drive datainformed decisionmaking.
• Cross-

Functional Collaboration:
Collaborate closely with different departments to understand their reporting requirements and translate them into actionable insights. Foster strong working relationships with stakeholders to ensure alignment and effectiveness in reporting solutions.

• Technical Proficiency: Leverage experience with additional reporting tools such as Power BI, Python and SQL to enhance reporting capabilities and provide comprehensive analytical solutions where necessary.
• Continuous Improvement: Stay updated on emerging trends and technologies in Salesforce reporting and related fields. Proactively identify opportunities for process improvement and optimization within the reporting framework.

Qualifications
Qualifications

• 35+ years of experience as a Salesforce Reporting Specialist, with a focus on contact center operations.
• Expertise in designing and building complex reports within Salesforce, catering to diverse stakeholder needs.
• Bachelor's degree in a relevant field (e.g., Data & Analytics, Computer Science, Information Systems, Business Administration)
• Strong proficiency in additional reporting tools such as Power BI, Python, SQL, and excel
• Excellent communication and interpersonal skills, with the ability to effectively educate and mentor team members.
• Analytical mindset with a keen eye for detail and a commitment to delivering highquality, actionable insights.
• Experience in benchmarking and target setting across contact center teams.
• Selfmotivated and proactive, with a demonstrated ability to thrive in a dynamic and fastpaced environment.
• 40 working hours per week, based in Vancouver, BC, with a hybrid work model requiring a minimum of 3 days per week in the office.

Summary

If you are a Salesforce Reporting Expert and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.

Apply below or reach out to your Randstad representative for more information.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.