Claims Adjuster - Oakville, Canada - Riobel inc

Riobel inc
Riobel inc
Verified Company
Oakville, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

HANDLING FRENCH CLAIMS

BASIC JOB FUNCTIONS / RESPONSIBILITIES
Processes, negotiates, and settles WINN North American Product Liability claims less than $25K. Daily interactions with insurers, attorneys, WINN Sales Reps, builders, plumbers, retailers, and wholesalers. Duties include contacting the claimant to gather information including photographs, statements, and evidence. Coordinates with Third Party Adjusters, Third Party Experts, platform engineers to vet liability, risks, and costs. Supports Quality and our external customers (Sales) through collection and evaluation of claims data.


Handling of Claims

  • Communicate, gather pertinent information for each claim and settle claims up to $25,000.
  • Manage claims >$25,000 under the supervision of the Senior Claims Adjustor
  • Collaborate with Global Product Development department as a resource for processing PTS test requests
  • Support technical experts to validate cause of the claim and place claim information in an executive summary to facilitate technical review and approval for the claim.
  • Validate cause of claim against known/unknown defects and review the claim with
WINN's technical experts including Global Product Development, Field Service and Global Product Development

  • Primary monitor of incoming French language Mobile App claims, insurance claims and consumer claims >$500
  • Handle and process a variety of damage, product and labor claims filed by consumers, WINN Sales Reps, builders, plumbers, retailers or wholesalers, insurers, attorneysWork closely with team members to determine proper valuation of claims.
  • Promotes teamwork and cooperation of department in the achievement of goals and objectives.
  • Facilitate and document Process Improvement Projects

QUALIFICATIONS:


  • Bachelor's Degree is required.
  • Minimum 5+ years with experience in claimsrelated areas or vocational training or legal.
  • Ability to effectively communicate in both English/French in a crossfunctional team environment.
  • Ability to lift up to 20 pounds
  • Excellent bilingual (French/ English) written and verbal communication skills for dealing with all levels of staff, customers, suppliers, and operations.
  • Proficient in processing and communication tools: SAP, Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, Teams, and internet navigation
  • Ability to manage multiple tasks and priorities in fast paced, changing environment

COMPETENCIES:


  • Dealing with Ambiguity
  • Composure
  • Customer Focus
  • Functional/Technical Skills
  • Listening
  • Negotiating
  • Perspective
  • Time Management
  • Written Communications

Not necessary but a plus:
Science background

Legal background


Job Types:
Full-time, Permanent


Salary:
From $57,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Dental care
  • Employee stock purchase plan
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Experience:


  • Claims: 5 years (preferred)

Language:


  • French (preferred)
  • English (preferred)

Ability to Commute:

  • Oakville, ON L6H 5S7 (preferred)

Work Location:
Hybrid remote in Oakville, ON L6H 5S7
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