- Responsible for the delivery of quality customer service through the efficient operation of the IMS Customer Service system in the electronic recording, dispatching and closing of customer service requests, the telephone/paging/messaging system, and two-way radio communication
- Provides front desk reception, receiving, sorting and preparing mail for section
- Word processing and composing correspondence, including preparing and maintaining presentation materials
- Provides support electronic accounts payable and time card data entry functions
- Receives payments by mail and in person; reconciles daily and monthly transactions on behalf of the Section, ensuring posting to the correct account and approvals are obtained
- Provides regular reports to Finance, and updates as required
- Assists with departmental events
- Records applications and co-ordinates the recruitment of part time seasonal staff.
- Costs monthly stores charges and garage work orders and prepares transfers.
- Meeting coordination, including minute taking, memo distribution
- Provides recommendations for updates to portal and web based pages, existing processes and procedures and corporate file systems
- Acts as back up for clerical staff
- High school (Grade 12) graduation plus an additional program of up to one year in Office Administration or equivalent.
- Over two (2) years, up to and including four (4) years.
- Proficiency with MS Office (Word, Excel and Powerpoint).
- Experience with databases (IMS).
- Exceptional written and verbal communication and interpersonal skills with an emphasis on customer service.
- Ability to work independently or as part of a team.
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CLERK I, PARKS - Brampton, Canada - Brampton
Description
Job Description
JOB TITLE: Clerk I, Parks
DEPARTMENT: Community Services
NUMBER OF POSITIONS: 3
JOB STATUS & DURATION: Temporary 6-months
HOURS OF WORK: 40 hour workweek variable hours
LOCATION: Hybrid Model*– when working onsite, you will report to the location of Parks, Sandalwood Facility
STARTING SALARY: $29.92 per hour
JOB TYPE : Union
POSTING DATE: December 22, 2023
CLOSING DATE: July 01, 2024
AREA OF RESPONSIBILITY:
PRIMARY FUNCTION:
Reporting to the Coordinator, Contracts, performs clerical, reception and typing duties for Parks, Maintenance & Forestry Section.
SELECTION CRITERIA:
**Various tests and/or exams may be administered as part of the selection criteria.
Alternate formats will be provided upon request.
Interview: Our recruitment process will be completed with video conference technology.
If this opportunity matches your interest and experience, please apply online by clicking the button above by July 01, 2024 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The successful candidate(s) will be required, as a condition of employment, to execute a written employment agreement. A criminal record search will be required of the successful candidate to verify the absence of a criminal record for which a pardon has not been granted.
As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select "prefer not to answer" as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.
Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.