Customer Service Representative - Delta, Canada - Applied Industrial Technologies

Applied Industrial Technologies

Verified Company

Delta, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

In this role, you will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation.

As this is a service and parts center, our ability to get customers' business often depends on your ability to quickly and efficiently provide them with the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns.

You may also occasionally have hands-on duties that will require mechanical aptitude.

Inside Sales responsibilities
Directly engaged in all sales activities
Maintaining up to date knowledge of the company's service offerings
Prospecting for new customers and demonstrate product benefits
Build ongoing relationships with customers
Providing support to the outside sales force
Ensuring accurate, timely order processing through the computerized order processing system
2 or more years of Industrial or Fluid Power components sales experience
Selfmotivated
Enthusiastic and exhibits a positive attitude and desire to succeed
Interest in customer satisfaction and desire to provide excellent service always
Ability to multitask in a busy office environment while maintaining professionalism at all times
Attention to detail
Excellent communication skills both written and verbal
Analytical and problem solving capability
Computer literacy with focus on Outlook, Word, Excel and SAP
SAP experience would be an asset

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas.

Here is just some of what we have to offer:

Competitive compensation and bonus opportunities
Health, vision, and dental coverage, RRSP w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement and opportunities for development
Company supported community involvement opportunities

We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.