servicenow senior developer - Outer Nunavut (Iqaluit) - TUTTARVIK RECRUITMENT SERVICE

Description

• Lead development of complex ServiceNow features, modules, integrations, and enhancements.
• Develop and maintain scripts, workflows, API integrations, and automation components.
• Perform code reviews and ensure adherence to development standards and platform best practices.
• Collaborate with architects, administrators, and analysts to translate requirements into technical solutions.
• Troubleshoot platform issues, performance concerns, and integration failures.
• Support upgrade preparation including refactoring, ATF alignment, and regression mitigation.
• Contribute to technical documentation, design specifications, and operational procedures.
• Provide mentorship and technical guidance to ServiceNow developers and specialists.

Requirements

• Minimum 3-5+ years of progressive development experience in IM/IT, with 5+ years developing on the ServiceNow platform.
• Bachelor's degree or diploma in Computer Science, Software Engineering, or related field.

ServiceNow certifications:
CSA required; CIS–ITSM, CIS–ITOM, CIS–SPM, or CAD strongly preferred.

• ITIL certification – an asset.
• Experience with JavaScript, REST/SOAP, Flow Designer, and ServiceNow scripting frameworks.
• Advanced ServiceNow development skills including scripting, UI customization, Business Rules, Script Includes, ACLs, and integration development.
• Deep understanding of ServiceNow data structures, table architecture, and system performance optimization.
• Ability to design scalable and maintainable solutions aligned with enterprise architecture.
• Experience developing scoped applications, complex workflows, and integrations.
• Strong troubleshooting, debugging, and problem-solving abilities.
• Ability to mentor junior developers and enforce development standards.
• Strong documentation and communication skills.
• Ability to manage competing priorities while delivering high-quality outcomes.