Employment Counsellor - Ottawa, Canada - Pinecrest Queensway Community Health Centre

Pinecrest Queensway Community Health Centre

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job title:
Employment Counsellor - Multilingual Preferred

Status:
Regular Full

Time

Salary:
$ $33.317/hr

Hours: 35 hours/week

Application deadline:
Until Filled

Who are we?
Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve.

We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk.

PQCHC is an equal opportunity employer and values diversity in its workforce.

If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary

The Employment Counsellor is responsible for delivering employment services geared to the needs of job seekers with barriers to employment such as immigrants, newcomers, youth and Internationally Trained Professionals.

This position is responsible for working one-on-one with clients of the various employment services programs under Employment Services.

Job Specific Responsibilities
Direct Client Service

Establish and maintain a positive and supportive working alliance with client.
Provide direct oneonone support to job seekers in a clientcentred manner.
Manage client caseloads.
Perform Intake and Employment Needs Assessments for clients.
Reduce barriers to access for the populations served by the program, including advocacy.
Supports clients in their career exploration and their learning and job readiness skills by exploring employment and career opportunities.
Assist clients in building selfagency.
Engage reluctant or resistant clients.
In partnership with the client and/or relevant stakeholders, develop, review, and monitor employment service plans.
Assist clients to build support networks and professional networks.
Provide information and resources to clients.
Provide financial supports to clients in keeping within program guidelines.
Participate in regular chart reviews and case conferences.
Maintain awareness of current issues and developments in the respective field.
Liaise with clients and external resources/organizations as required.
Establish working relationships with relevant agencies/services that support client needs.
Make referrals to other staff and/or agencies pertaining to relevant client issues.
Deliver services in a variety of formats including both inperson and virtually using different platforms.

Administration

Maintains electronic client records and protects the confidentiality of the information.
Participates in regular chart audits and reviews.
Assists in maintaining the program database by entering data, generating reports, supporting analysis, and regular auditing of data integrity.
Assists in compiling and maintaining program resources.
Assists in preparation of program and promotional materials and other documents as assigned.
Monitors client attendance and generates reports as required.
Plan and organize work.

Human Resources

Contributes to volunteer orientation and training.
Provides support and assistance to volunteers and/or placement students.
Coveroff volunteers/or placement student duties as required.

Teamwork and Collaboration

Provides resources and support to program staff pertaining to specific client issues.
Assists in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program.
Attends and participates at team and general staff meetings as scheduled.
Participates in the evaluation component of the relevant program.
Maintains effective communication of information among internal and external stakeholders.
Participates in staff development as appropriate to the position.

Qualifications:

Education

Bachelor's Degree in social sciences or related field or equivalent combination of experience and education.

Professional Experience

3 to 5 years experience in the following areas:
employment counseling in related field, particularly with immigrants, newcomers and Internationally Trained Professionals

- experience in employment related initiatives

Linguistic Profile (for Centres with French Language Service Designations)

Under the Centre's designation to provide French Language Services
Based on

New Avenues Linguistics Rating Scale:
A+ (highest skill) to C- (lowest skill)

English (oral expression): A+ (required)
English (oral comprehension): A+ (required)
English (reading comprehension): A+ (required)
Other languages an asset.

Key Competencies

Certified in or have demonstrated knowledge of common assessment tools. Knowledge of adult learning principles.
Knowledge of community and social service resources, in particular services for job seekers.
An understanding of the factors affecting employability, in particular for imm