ACC Operator - Calgary - AltaLink

Description

Date Posted: February 3rd, 2026

Closing Date: February 17th, 2026

Job Type: Full-time Permanent

Category: Internal/External Opportunities

Powering a bright future starts with you

At AltaLink, people are at the heart of our success. We are a team committed to doing the right thing for each other and our customers. We foster an environment that is inclusive, collaborative and high performing and we value personal accountability. Our people are empowered to continuously improve, deliver outstanding customer service and make a meaningful impact every day. We embrace the unique identities, experiences and perspectives of our workforce, reflecting the communities where we operate. Everyone at AltaLink can expect to work in a safe, respectful environment where trust and commitment are at the core of how we operate.

Oh, and, what do we do?
We power Alberta Our transmission lines deliver electricity to millions of Albertans 24 hours a day, seven days a week. When you're on our team, you're supporting Alberta's homes, farms, businesses and industries by providing the safe, reliable and affordable electricity they rely on. Whether working in the field or in the office, every AltaLinker contributes to keeping the lights on. Want to join our team? We're excited to share that our control center is hiring a full-time Operator to join the team.

Job Description

Our Control Centre team manages and operates AltaLink's transmission wire facilities in real-time, 24 hours per day. Assets include over 13,000 kilometers of transmission lines and 300 substations. As an AltaLink Control Centre Operator, you play a key role in overseeing the safe and reliable transmission of electricity for our customers and will report to the Manager, ACC Real Time within the System Operation - ACC Real Time Team. The successful candidate must also be able to work a rotating 12-hour shift.

Responsibilities

• Monitor, control and operate the power system facility assets and fulfill AltaLink's interconnection requirements including:
• Operating the system in accordance with AltaLink's Transmission Operating Procedures, Alberta Reliability Standards (ARC) and North American Electrical Reliability Council (NERC) Operating policies
• Monitoring adequate voltage and element loading and implementing preventative and corrective action to minimize the number of violations.
• Assessing impact of and implementing the corrective actions required to restore the system to a stable state of minimum risk; and
• Preparing and safely carrying out planned and emergency switching procedures on the power system.
• Provide information concerning the state of the system by logging events, including changes to system components and configuration, and recording disturbances and trouble.
• Compile information and prepare reports for the purposes of documentation updates, compliance evidence, incident investigations, business justifications, customer, and operating metrics, etc
• Assist the ACC Training Specialist with the implementation of the Operator Training Program by providing technical expertise and mentorship
• Participate in user acceptance testing for ACC tools and technology to provide SME expertise and feedback. Also provide SME expertise to the broader organization as required
• Interact with internal business partners and external customers and utility partners to promote collaboration, positive relationships, and excellent customer service
• Participate in continuous improvement activities and other duties as assigned
• Demonstrate key behaviors and meet identified expectations outlined in our four cultural pillars - one team, continuous improvement, customer focus and personal accountability

Requirements

• Minimum requirement of Electrical Engineering Technology Diploma, Power System Electrician or Journeyman Power Lineman or equivalent related utility experience.
• Will be required to attain and maintain NERC certification as a Transmission Operator.
• Proven ability/experience in the above noted responsibilities.
• Proficient with Microsoft Office (i.e. Outlook, PowerPoint, Word, Excel, Teams).
• Knowledge and experience in electricity transmission systems an asset.
• SAP or Oracle experience an asset.
• Communication skills, both verbal and written, that facilitate collaboration, co-operation, and strong performance.
• Effective communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.
• Analytical and logical reasoning.
• Ability to work independently, perform multiple tasks, and adapt to fluctuating workload demands in a dynamic and fast paced environment.
• Motivation, including willingness to learn through formal and informal on-the-job training and seek continuous improvement.
• Ability to work a rotating 12-hour shift and occasional overtime as required, such as during system emergencies.
• Valid Driver's License as some travel may be required
• Proven track record of good attendance and performance.
• Must meet applicable testing requirements.

At AltaLink, we celebrate diversity and inclusion. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment regardless of race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, family status, source of income, sexual orientation or any other category protected by applicable provincial or federal law.

Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• Spending Accounts
• Competitive Compensation and Bonus Plan
• Defined Contribution Pension Plan and Group RRSP
• Group Life Insurance
• Employee Assistance Program
• Vacation, Earned Time off, Birthdays Off Work and 13 Recognized Holidays
• Tuition Reimbursement
• Social Club
• Onsite Parking and Onsite Gym
• Wellness Programs

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