Norc Coordinator - Toronto, Canada - University Health Network

University Health Network

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOB POSTING #: 913188

Position:
NORC Coordinator (2 Positions)

Site:
Toronto General Hospital or Toronto Western Hospital

Location:
Connected Care, Travel between NORC building sites will be required

Hours: 37.5 hours/week. Primarily Monday to Friday daytime hours with some flexibility to meet program needs, including evening and weekends.

Status:
Permanent Full-Time, contingent on funding

University Health Network (UHN) is looking for an experienced professional to fill the key role of NORC Coordinator

**_

Transforming lives and communities through excellence in care, discovery and learning._**The University Health Network, Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers.

UHN is a caring, creative place where amazing people are amazing the world.

Lead partners at UHN, Open Lab and Connected Care, are working to advance this mission.

This role will join the NORC Innovation Centre with a focus on delivering an integrated health and social care experience for seniors.

Our goal is to improve resident satisfaction and overall health outcomes including supporting individuals in staying at home or as close to home as possible.

If you have a passion for improving senior care and the desire and energy to make change in health and social please consider joining us.

We encourage applicants with a diversity of lived and professional experiences.

Experience with language and cultural barriers and diverse abilities, anti-racism or anti-oppression training, or other relevant experiences is an asset.

***: Reporting to the NIC Senior Program Manager the NORC Coordinator will champion the NORC Model of integrated health and social care in buildings that have a high density of older adults by working to build and maintain relationships of trust, empathy, and mutual support with senior residents, and support and grow a thriving community at NORC sites. This role will be primarily responsible for supporting senior residents to continue living safely with dignity and independence in a socially connected environment. This includes planning, developing, organizing, and coordinating in-building programming, responding to senior's needs, liaising with NORC service partners, and facilitating inclusive community-building activities. This includes coordinating the site governance group, developing policies and procedures; supervising volunteer personnel; and monitoring the NORC site's budget. Performing cross-functional duties, as assigned or requested; and performing other duties consistent with the job classification, as required.

RESPONSIBILITIES INCLUDE:

In collaboration with the Senior Program Manager or delegate, plans, organizes and coordinates the activities of the NORC Site to create and grow a community of seniors for seniors.
Strengthens bonds between senior residents and encourages a culture of mutual support at each NORC site through the facilitation of dialogue and events
Collaborates with appropriate partners within and outside the University Health Network to support the NORC Integrated Health and Social Care Model.
In collaboration with the NIC team, supports the discovery of resident's health, social, and wellness needs
Using provided tools, recognizes functional decline or need for a higher level of support for senior residents, and connects residents to UHN integrated care services or other predefined services in the site's catchment area.
Consults with building management when concerned about a member's unplanned absence
Ensures that learning and navigation resources are available to assist seniors with their health information needs.
When requested by the resident assists in navigating the health care system: referring or connecting to appropriate health and community services, and in collaboration with the NORC Clinician and clinical team follows up as requested.
Supports senior participatory decisionmaking and codesign processes, facilitates and organizes social, recreational, and healthrelated activities
Provides support with activities that enable senior resident's continued independence, such as adjusting the TV remote, opening jars, and other similar duties
Assists the Senior Program Manager or delegate in developing and administering policies, procedures, and programs to ensure smooth daytoday operations at the NORC sites.
In collaboration with the Senior Program Manager or delegate, Patient Education, coordinates the NORC Site's operation and ensures that the centres operate within the established budget.
Works in compliance with the Ontario Occupational Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation including wearing the appropriate Personal Protective Equipment (PPE) as required
Acts as the principal contact for