Restaurant Manager - Village of Edgerton - Las Vegas Petroleum

    Las Vegas Petroleum
    Las Vegas Petroleum Village of Edgerton

    5 days ago

    Description

    Key Responsibilities

    • Staff Management
      • Hire, train, and manage restaurant staff, including servers, cooks, hosts, and dishwashers.
      • Create work schedules, ensuring that the restaurant is adequately staffed during peak and off-peak hours.
      • Provide leadership, coaching, and guidance to the team to ensure high performance and teamwork.
      • Conduct regular performance evaluations and provide feedback to employees to help improve performance and efficiency.
      • Handle any employee-related issues, including conflict resolution, disciplinary actions, and fostering a positive work culture.
    • Customer Service
      • Ensure customers have a pleasant dining experience by providing excellent service and addressing any concerns or complaints quickly and professionally.
      • Monitor the quality of service provided by staff to ensure it meets IHOP standards.
      • Develop and maintain relationships with regular customers and ensure their satisfaction.
    • Operations Management
      • Oversee daily restaurant operations, ensuring all departments (front-of-house and back-of-house) function smoothly.
      • Monitor restaurant performance by reviewing key metrics such as sales, guest satisfaction, and operational efficiency.
      • Ensure compliance with IHOP's operational procedures, policies, and standards.
      • Manage the opening and closing procedures of the restaurant to ensure everything is in place for a smooth transition from one shift to the next.
    • Financial Management
      • Assist in developing and managing the restaurant's budget, including controlling labor costs, food costs, and other expenses.
      • Implement strategies to increase sales and profitability, including marketing initiatives, upselling, and customer loyalty programs.
      • Analyze financial reports to monitor the restaurant's financial performance and identify areas for improvement.
      • Ensure cash handling and financial transactions are performed accurately.
    • Health, Safety, and Compliance
      • Ensure the restaurant complies with local health codes, safety regulations, and sanitation standards.
      • Conduct regular inspections of the restaurant to ensure cleanliness, food safety, and proper maintenance of equipment.
      • Ensure that all health and safety practices are followed, including food safety standards and employee safety protocols.
    • Inventory and Supply Management
      • Monitor inventory levels and ensure that the restaurant is adequately stocked with food, beverages, and supplies.
      • Place orders for inventory and supplies as needed while controlling waste and minimizing spoilage.
      • Coordinate with suppliers and vendors to maintain efficient supply chains.
    • Marketing and Promotions
      • Implement and support local marketing initiatives to promote the IHOP brand and increase customer traffic.
      • Track and analyze promotional campaigns to assess their effectiveness and make adjustments as needed.
    • Team Development
      • Foster a positive team environment by motivating staff, promoting teamwork, and providing ongoing training.
      • Help employees grow in their careers through development opportunities and promoting from within when possible.

    Qualifications

    • Experience: 2-3 years of experience in restaurant management or a similar leadership role in a restaurant or food service environment.
    • Skills
      • Strong leadership, interpersonal, and communication skills.
      • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
      • Knowledge of budgeting, financial analysis, and cost control.
      • Proficiency in using restaurant management software and POS systems.
      • Excellent problem-solving skills and the ability to handle customer complaints and concerns in a professional manner.
    • Education: High school diploma or equivalent; a college degree in business, hospitality management, or a related field is a plus.

    Physical Requirements

    • Ability to stand for extended periods and move around the restaurant.
    • Ability to lift and carry up to 50 pounds.
    • Comfortable working in a fast-paced and often noisy environment.

    Working Conditions

    • Must be flexible with work hours and available to work nights, weekends, and holidays as required by the business.
    • Ability to work under pressure during peak hours.

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Restaurant manager