Community Host- Full Time - Winnipeg, Canada - The Link: Youth and Family Supports

The Link: Youth and Family Supports
The Link: Youth and Family Supports
Verified Company
Winnipeg, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Full time
Description

About The Link:
Youth and Family Supports


For more than 90 years, The Link has helped youth and families on a journey to healing, hope, and better lives.

The organization is dedicated to walking alongside children, youth, and families as an inclusive community, strengthening and empowering a sense of being, pride, and purpose.

With over 15 diverse programs, The Link has a community of caring staff that work together to provide support through a 24-hour crisis line, youth resource centers, emergency shelters, mobile crisis teams, specialized foster care, healing homes, job readiness supports, and Skills4Life.

With a strong foundation within the community and a focus on connection, unity, and compassion, the organization provides a vital link for youth and families in the province of Manitoba.


About The Opportunity
***: The Community Host is responsible for welcoming visitors and continuously promoting a community of understanding of the organization's vision, mission, objectives, policies, programs, and services. Directs inquires appropriately and provides administrative support to the agency. Duties are performed in a team environment that focuses on establishing collaborative and trusting relationships and culturally competent services with a focus on our youth and families.


PRIMARY DUTIES AND RESPONSIBILITIES **of the Community Host include, but are not limited to:

  • Operates a central switchboard; answers, screens, and directs incoming telephone calls;
  • Responds to inquiries, acts on requests, or refers clients and visitors to the appropriate staff;
  • Provides information to staff and visitors regarding the various programs and services offered;
  • Sorts and distributes mail, and coordinates outgoing courier deliveries in a timely and accurate manner; Completes routine copying, scanning, faxing, mailing, and distributing materials;
  • Monitors and distributes faxes. Ensures fax machines and photocopiers in the office are operating effectively and that supplies are ordered. Places service calls when required;
  • Manages signin/out log for office equipment such as laptops and projectors;
  • Responsible for petty cash and the postage meter;
  • Tracks and orders office supplies, including kitchen and bathroom supplies;
  • Produces photo IDs for staff and maintains the database;
  • Compiles monthend copier and postage totals for accounting;
  • Gathers monthly odometer readings for agency vehicles;
  • Maintains and updates agency internal websites;
  • Assists programs with new employee setup;
  • Schedules, coordinates and sets up meetings, conferences, and special events;
  • Prepares meeting materials and arranges catering when required;
  • Ensures the timely flow of information to internal and external clients;
  • Maintains the filing system of confidential information including recordkeeping and tracking information;
  • Creates and maintains a position or desk reference manual;
  • Coordinates in kind donations and tickets received and distribute accordingly;
  • Assists with compiling attendance and timesheets for submission as needed;
  • Contributes to cost savings for the organization and basic accounting duties;
  • Provides administrative support for special projects as requested;
  • Adheres to the established agency Policies, Procedures, and Standards;
  • Participates in crosstraining of other administrative positions as required;
  • Other duties as assigned to help maximize efficient use of the organization and/or Management's time.

EDUCATION (DEGREE/DIPLOMA/CERTIFICATE), SPECIALIZED TRAINING AND EXPERIENCE:

  • Post-secondary training in a relevant field, a combination of education and experience may be considered.
  • Experience working in social services and knowledge of community resources.
  • Knowledge of the Truth and Reconciliation Commission of Canada's Calls to Action.
  • Minimum of one (1) year of experience in an administrative or customer service role.
  • Experience using a multiline phone system.
  • Intermediate computer proficiency: Microsoft Office (Word, Excel, Access, Outlook, etc.).
  • Ability to use office equipment such as a printer, photocopier, fax, computer, etc.
  • Training in telephone etiquette and customer service is desirable.
  • Knowledge of Indigenous culture and language would be an asset.
  • Commitment to ongoing training opportunities.

CONDITIONS OF EMPLOYMENT:


  • Emergency First Aid and CPR Level C, or willingness to obtain.
  • Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks, and a clear Adult Abuse Registry check, all done within the last 3 months.
  • Valid Driver's License including current driver's abstract required.
  • Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodation at any point in the process. All information received regarding a
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