Deskside Analyst - Edmonton, Canada - Visionpool Business Services

Visionpool Business Services
Visionpool Business Services
Verified Company
Edmonton, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Visionpool Business Services Deskside Analyst.


Responsibilities:

Manage, & support end-user devices (laptops, desktops, rugged tablets, mobile phones, printers, etc)

Provide Tier 2 support which includes a dedicated service for walk up support to end-users.

Recording all inventory, incidents/service request ticket updates into our incident management system.


Qualifications:
Minimum 2 years of previous Deskside experience

Diploma or Certificate within the scope of Information Technology

CompTIA A+ or equivalent experience

Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and computer related peripherals

Clean criminal record and driving abstract


Assets:

  • Meeting Room support experience would be an asset.
  • Strong knowledge of Microsoft Teams and Teams Telephony would be a significant asset.
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