Systems Administrator Ii - Edmonton, Canada - Thermo Fisher Scientific

Thermo Fisher Scientific

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our Laboratory Services team - through the expertise of scientists, industry thought-leaders and therapeutic experts - has a direct impact on improving health, cleanliness and safety.

As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Thermo Fisher's clinical research business is a leading global contract research organization and world leader in serving science.

We are passionate, deliberate, and driven by our mission - to enable our customers to make the world healthier, safer, and cleaner.

Within our Analytical Services team, we have a functional service provider solution, which is a unique partnership that allows our customers to leverage the experience of our staff, while allowing you, the employee, to gain direct experience working onsite at a pharmaceutical/ biopharmaceutical company, all while maintaining full-time benefits.

Additional responsibilities for the role onsite at a major biopharmaceutical company:

Manage Empower system infrastructure including, databases, testing nodes equipment, firewalls and other software and hardware
Monitor the systems daily and respond quickly to any down nodes or usability concerns through Citric Director and SolarWinds.
Manage users, Empower systems and account creation and modification across client sites through IDM systems and GXPLearn.
Update CMDB for LACE data maintenance collection and configuration management
Oversee Empower systems and instruments configuration and manage all required documentation in accordance with the guideline and policies.
Collaborate with vendor to resolve technical problems with new or existing configuration.
Create weekly and quarterly reports on Empower users, incidents and tasks
Quarterly User Account maintenance and reconciliation
Coordinate and manage Empower System Configuration and setup
Coordinated and conducted the FR5 account creation and account reconciliation respectively.
Manage the Edmonton integration and configuration of different instruments from different vendors such as Agilent, Waters and Thermo.
Coordinate and manage LACE configuration using Solarwinds
Review Role Based Access control(RBAC) for Empower users and oversee account creation, authentication and Authorization in IDM.
Test new configuration scenarios for various Operating Systems, Data Bases and Citrix versions.
Willingness to be available to travel as necessary to meet business requirements.
Build knowledge base on known issues with certain configurations and their workaround.
Work with End Users and System managers to understand incidents and provide corrective actions.
Developing SOPs/Work Instructions and Business Process flows for each system,interfaces, and combination of systems.
Providing weekly status reports to the client technical Manager.

At PPD, part of Thermo Fisher Scientific we hire the best, develop ourselves and each other, and recognize the power of being one team.

It's not just talk; our award-winning training programs speak for themselves.

#HP-CRGlabs

Education and Experience:

BS degree in Computer Science or related area, or an equivalent combination of education, professional training and experience that provide the individual with the required knowledge, skills, and abilities (3+ years experience) in System Administration supporting a networked server environment

Knowledge, Skills and Abilities:

Business focused approach with strong interpersonal skills
Ability to implement and operate IT services
Demonstrated ability to solve complex system and technical problems.
Must be able to multi task and pay close attention to detail
Positive attitude with a commitment to a high quality of work
Demonstrate a competency to learn new technical skills

Working Environment:

PPD, part of Thermo Fisher Scientific values the health and well-being of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive.

Below is listed the working environment/requirements for this role:

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary and/or standing for typical working hours.
Able to lift and move objects up to 25 pounds.
Able to work in nontraditional work environments.
Able to use and learn standard office equipment and technology with proficiency.
May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
As a condition of employment with PPD, in this role, you must have received your Covid19 vaccine and you must disclose proof of your vaccination status upon employment.

**Our 4i Val