Manager, Fund Operations - Toronto
10 hours ago
Job description
About Pier 4
At Pier 4 we're not just hiring we're building something great We are looking for individuals who want to be part of our exciting journey.
The Trust's portfolio currently spreads across three provinces and is driven by a passion for real estate, compounded with years of industry experience.
We have been recognized by the Globe & Mail Report on Business as one of Canada's Top Growing Companies in 2024 & 2025.
We offer a total compensation and benefits package to help with your needs today and build for your future. Pier 4 values diversity and is committed to equal opportunity.At Pier 4, success is about more than having a healthy bottom line, and we are committed to making Pier 4 an amazing and unique place to work for each member of our team.
We are a certified Great Place to Work.Position Overview
The Manager, Fund Operations is responsible for the management of the day-to-day operations of the funds including: settlements, redemptions, distributions, commission payments, trailer fees and process improvements across the Fund Operations team.
Accountable for the service and administration of all funds.
The manager must have a strong compliance background and deep understanding of the financial services industry to ensure compliant processes are being followed.
The Manager Fund Operations will build and lead a team.Coaching and providing career development while being an ambassador of the Pier 4 culture anchored in Professionalism, Integrity, Excellence and Respect.
The fund operations team also ensures the precision and integrity of our investor data and produces the requisite financial reports and tax documentation for our investors.
Key Responsibilities
Settlements of trades
Portfolio reconciliation
Facilitate and manage the monthly closings of new investors
Facilitate and manage all aspects of the monthly distribution process
Liaise with Advisors, Dealing Representatives and Legal Counsel
Understanding fund operational policies and procedures
Suggest improvements to operational processes
Implement improved processes
Coordinate and update all investor facing material and distribute in a timely manner
Project management
Ensure staff members are achieving desired service levels and taking corrective action, as needed.
Foster a work environment that values people and encourages participation, creativity, learning and accountability
Ensure employees are equipped with the knowledge, training, experience, tools and technology needed to achieve the required business results
Hiring, training, coaching, and leading the operations team
Identify, develop and maintain opportunities for process and system improvements and manage process and system improvement projects where appropriate
Requirements
Problem solving, analytical and decision making skills
Ability to address issues and skill to motivate and execute operationally
Advisor relationship skills and a client centric mindset
Team building skills
Demonstrated ability to find service and efficiency opportunities
Superior time management skills
Ability to influence change and build relationships
Proficiency with data analysis to identify insights and trends
Sound coaching and performance management skills
Commitment to ongoing personal and professional development
Work experience
- 5 years industry experience
CSC or IFIC a strong asset
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