Operations Manager - Winnipeg, Canada - Aramark

Aramark

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Demonstrate a passion for guest service and creating exceptional guest experiences
Pride yourself on building relationships with guests and your team
Have strong operational experience
Have a passion for coaching and mentoring and are comfortable delegating tasks
Enjoy leading a diverse team in a fast-paced environment
Are able to engage others and develop high performance within your team

The Operations Manager is responsible for developing and executing dining solutions to meet customer needs.

Leadership

Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
Coach employees by creating a shared understanding about what needs to be achieved and how to execute
Reward and recognize employees

Client Relationship

Identify client needs and effectively communicate operational progress

Financial Performance

Adopt Aramark process and systems
Build revenue and manage budget, including cost controls regarding food, beverage and labor
Ensure the completion and maintenance of P&L statements

Productivity

Create value through efficient operations, appropriate cost controls and profit management
Full compliance with Operational Excellence fundamentals, including food and labor

Compliance

Maintain a safe and healthy environment for clients, customers and employees

Key Responsibilities

Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
Develops operational component forecasts and can explain variances.
Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
Coordinates and supervises unit personnel regarding production, quality and cost control, labor management
Recruits, hires, develops and retains front line team.
Conducts period inventory
Maintains effective client and customer relations at all levels with client organization
May participate in sales process and negotiation of contracts
Looks for opportunities to implement new products and services which support sales growth and client retention
Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility/Catering)
Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Qualifications

Requires minimum 5 years of Management experience
Requires previous experience in food service, including Catering
Hospitality Management Degree/Diploma strongly desired
Strong communication skills
Ability to develop and maintain effective client and customer rapport
Ability to demonstrate excellent customer service using Aramark's model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers