Hotel Contract Specialist - London, Canada - EventConnect

EventConnect

Verified Company

London, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT EVENTCONNECT
At EventConnect, we've built a team of sports and technology enthusiasts who work each day to support our partners.

Our product connects event organizers, hotels and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in-between.

EventConnect's head office is located in downtown London, Ontario. Our workspace is open, fun and is filled with productive energy. We value teamwork, integrity, innovation, professionalism and reliability. We believe these values promote and foster cross-departmental collaboration to enhance our partner's and customers' experience and service.

EventConnect is a hybrid work environment that allows employees to work both in the office and remotely. Employees will be required to work in the office from time to time for collaborative work and team alignment.

EVENTCONNECT OFFERS

Competitive salary and benefits
Casual but energetic work environment made for today's workers
Performancedriven culture
Growth opportunities
Remote Work: IT equipment provided
A culture of teamwork, celebrations of success, social gatherings and goaloriented work

ABOUT THE ROLE
At EventConnect, our clients are the focus of our teams each and every day. As a Hotel Specialist, you are the first point of contact for our hotels.

You will have the opportunity to establish the best first impression of their experience with our team and that is invaluable.

Each day, you will work to negotiate and secure the best hotels and rates for our events and train hotels on our platform in order to create value for both the hotels and the athletes/families.

RESPONSIBILITIES

Successfully negotiating, planning, coordinating & executing hotel room block agreements with hotels
Negotiating concessions to meet minimum targets per room night on revenue, points & comp rooms
Training and Supporting Contracting Companies on Software and Contracting Process
Go Live calls with Contracting Company Partners including Event Validation to ensure adequate inventory levels
Analyze and initiate event strategies that include but are not limited to projections, room consumption, blocking percentage, reservations per travel team, washing and complimentary rooms
Provide event analytics for Post Event Analysis reports & renewal strategies
Be an active participant in maintaining partner relationships (strategy calls, partnership growth, event renewals, meeting partner expectations)
Drafting & reviewing contracts
Loading of contract data into EventConnect software
Training hotels on the use of EventConnect software
Maintenance of events for adequate available inventory
Upholding contract terms; including but not limited to room types, room amounts, rate clauses, walk policies and general discrepancies
Initiating conversations or actions required on low performing events
Clearly communicating and following documented processes with internal departments on strategies, tasks and general updates
Participation with rotating oncall schedule for company emergency phone line
Attending all scheduled in person or zoom meetings

QUALIFICATIONS

Ability to multitask and be agile in a fastpaced environment
Knowledge of the hotel industry and brand standards
Knowledge of Vacation Rentals and Condos
Intimate knowledge of hotel contracts and ability to contract
Ability to calculate revenue minimums and understand revenue targets
Negotiation skills
Accepts and welcomes new challenges
Accountable for being a team member and contributing to goals
Strong problemsolving skills and ability to collaborate with others
An organized approach to completing your work to ensure clients and hotel relationships are strengthened
A University or College graduate
A minimum of 2year hotel or hospitality experience

REQUIREMENTS