Business Center Team Administrative - Toronto, Canada - Vialto Partners

Vialto Partners

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Company Description

At Vialto we create the connections that build global careers and societies, bridging the gap between people and their aspirations.

As the world of work continues to evolve, we are bringing together the individuals, ideas and technology to unlock business and human growth.

Job Description:

Job Responsibilities

Pickup, sorting and distribution of daily incoming mail
Pickup, sorting and coordination of daily outgoing mail / courier packages
Monitor and replenish printer supplies
Monitor printer functionality and handle the coordination of vendor repairs
Courier preparation waybill creation, tracking of packages, contacting vendor to resolve issues related shipment delays
Liaising with external vendors (Fedex, UPS, Canada Post, Local Couriers, Xerox, Staples)
Document management support, both electronic and physical
Onsite office closure and emergency support
Coordinating daily support services with the internal Operational Support team
Maintain online database for Business Center team detailing additional resources, contact information and best practices
Monitor and replenish office supplies
Stocking basic kitchen supplies
Assist with other administrative tasks or project based work, as required.

Qualifications:

Education and Professional Certification

Work Experience

13 years of related experience in a similar role, business support service center, printing services industry within a fastpaced, highvolume environment
Experience working with large industrial printers
Ability to follow processes and procedures safely and accurately
Experience with Google suite of products is an asset.

Additional Information

General Attributes

Critical attributes of this position include: a positive, proactive "can do" attitude and excellent customer service, interpersonal and communication skills
Strong work ethic, discretion in handling confidential information and ability to prioritize and adapt to changing demands and deadlines
Must have strong organizational skills, meticulous followup and followthrough, good judgment and high attention to detail
Confidence in ability to work in an everchanging work environment

Communication / Interpersonal Skills

Customer / Client Service

Provides services according to predetermined requirements and quality standards.
Escalates problems to team lead or manager if unable to resolve
Ability to take initiative and very client service oriented

Problem Solving / Judgment / Decision Making

Excellent judgment and strong problemsolving skills, including a proactive approach to working with staff and clients at all levels while demonstrating flexibility
This position follows straightforward guidelines and established practices, major issues are deferred to the team lead or manager to resolve

Travel Requirements