IT Support Analyst - Winnipeg, Canada - Clear Concepts

Clear Concepts

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We're looking for an
IT Support Analyst to join our team.

Clear Concepts is an IT award-winning company based in Winnipeg.

We have been in business for 20 years, assessing, deploying, and maintaining technology for business and non-profit organizations in Healthcare, Education, Transportation, etc.

not only in Winnipeg but throughout Western Canada.

Our diverse team consists of people who thrive on the excitement of collaboration and the discovery of new opportunities.

We are looking for an
adaptable,
self-motivated, and
passionate IT Support Analyst.

This role is very client-focused, requiring excellent communication skills, strong attention to detail and a professional image, as you will play a key role in supporting our high-profile clients.

Post-Secondary Certificate or equivalent in Network and Computer Technology; Cyber Security; Cloud Administration or similar is required (e.g. nonspecialized bachelor's degree or businessrelated community college diploma)
1+ years of experience in a technology environment or similar role
Working knowledge of Active Directory and Microsoft 36 including user account creation and administration, mailbox creation and administration
Excellent working knowledge of Windows Desktop operating systems (Windows 7, 10 and 11)
Good understanding of networking (Modems, Firewalls, Switches, VPNs etc.)
General understanding of Windows Server operating systems
Experience troubleshooting both hardware and software issues
Available to work Monday through Friday, as well as occasional evenings and weekends and for occasional travel to other cities as required
Excellent verbal and written communications skills
Relevant valid industry certifications are an asset

What you will do

Troubleshooting and resolving client IT problems
Tracking and documentation in our internal systems
Clear concepts is committed to creating a diverse environment and is proud to be an equal opportunity employer._

Job Types:
Full-time, Permanent

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Tuition reimbursement
Vision care

Schedule:

8 hour shift

COVID-19 considerations:
Remote interview process
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place

Work Location:
One location