Help Desk Support Technician - Winnipeg, Canada - Fillmore Riley LLP

Fillmore Riley LLP

Verified Company

Winnipeg, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Fillmore Riley LLP is a highly regarded and accomplished full-service law firm located in the heart of downtown Winnipeg.

We have an immediate opening for a
Help Desk Support Technician to provide frontline computer support and maintenance of Information Technology infrastructure.

Responsibilities:

Troubleshoot hardware, software and network operating system issues via service requests
Work with users and suppliers to collect information about IT problems to determine the source of the problem and find a solution
Provide updates on status of support tickets
Support users with respect to questions on software and network operating systems
Facilitate team member moves, startups and changes and terminations
Assist in the installation of desktop computer solutions
Ensure hardware is wiped and secured before disposal
Research current software/hardware for potential updates, upgrades or impacts
Work with the IT Manager, Information Systems and the IT Committee to identify problems and create solutions to prevent unplanned down time

Core Competencies

A minimum of 2 years' experience delivering helpdesk related support to end users
Familiarity with the Microsoft Office suite of programs
CompTIA A+ certification
Microsoft/Cisco certification
Strong troubleshooting skills

We offer a professional and collaborative work environment, a comprehensive training and orientation program, an exceptional benefits package, and a shortened work day on Fridays during the summer months.

Please forward your resume stating salary expectations to:

FILLMORE RILEY LLP
Main Street
Winnipeg MB R3C 3Z3

Attention:
P. Kapilik

recruitingfillmoreriley (dot) com

We thank all applicants in advance for their interest; however, only those under consideration will be contacted.

Benefits: