Service Delivery Manager - Ottawa, Canada - GardaWorld

GardaWorld

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Service Delivery Manager to steer our ship towards new horizons.

As a Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.

From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Responsibilities:

Conduct and manage daily operations to meet productivity targets and quality standards.
Develop and implement streamlined processes to enhance efficiency.
Collaborate with crossfunctional teams to synchronize efforts and optimize resource allocation.
Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
Foster a culture of teamwork, accountability, and continuous improvement among team members.
Resolve operational challenges swiftly and effectively, ensuring mínimal disruption to workflow.

Qualifications:

Postsecondary education or equivalent work experience.
A minimum of 13 years of direct management experience.
Strong leadership skills with a track record of building highperforming teams.
Exceptional analytical and problemsolving abilities.
Excellent communication and interpersonal skills.
A strategic mindset with the ability to drive results in a dynamic environment.

Employment Details:

Employment Type: Permanent
Location: Ottawa International Airport (YOW)

Accommodations are available upon request to support your participation during all stages of the recruitment process.

GardaWorld:

Make the world a safer place:

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry.

We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities.

We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

Job Segment:
Service Manager, Manager, Customer Service, Management