Employment Specialist - Toronto, Canada - ACHEV

ACHEV

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential.

Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area.

Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.

We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev's resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential

SUMMARY:

Achev is a not for profit, progressive corporation operating from nine locations across the greater Toronto area.

We enhance the self sufficiency and effectiveness of individuals and organizations by offering customized education, training and career resource solutions.

As part of the Employment Ontario (EO) network we work with individuals, employers and communities to build the highly-skilled, highly-educated workforce that Ontario needs to be competitive.

DUTIES & RESPONSIBILITIES

Handle walk in, telephone, website and other online inquires; quickly assess customers initial employment service needs and effectively communicate relevant next steps
Communicate professionally and effectively, both verbally and written with community partners and clients regarding Achev Employment services programs
Provide general direction and guidance to individuals and employers accessing the service with print and or online information, resources and activities that support independent employability support
Conduct 11 or group orientation sessions and workshops for appropriate clients and promote Achev programs and services
Provide 1:1, group or online information on: job search and readiness including labour market, careers and occupations, education, training and employment opportunities and career planning and job search strategies as well as EO program and service information
Utilize client/data management system to record all client activity including EAP, case notes and follow up
Collect, review, data enter and evaluate client information and service information with reference to Service Delivery Guidelines and appropriate client pathway including referrals to other community programs and services
Provide ongoing support and guidance in developing a job search strategy, identifying and matching career interests, skills and aptitudes, developing interview techniques and preparing a resume and cover letter and social media presence
Assist with computer usage and Internet based services
Support employers with their goals to attract & recruit employees and skilled labour
Facilitate in person and or virtual workshops and information sessions to job seekers, employers and others accessing the Employment Services
Assist in the coordination of site and community events that meet the mandate of the Employment Service Model.
Provide full range of outreach activities maintaining outcome data and statistics
Ensure all equipment is functional and the site has up to date and appropriate literature from resources in the community
Maintain the library of current job postings and resources in the centre
Track client inquiries, identify opportunities, and make recommendations related to improve services and to provide valueadded services
Support the Employment Service team with administrative services including general office administrative supports, data collection and entry, maintenance of databases, preparation of statistical reports
Manage and order supplies based on budget provided by Coordinator
Maintain an organized and productive work environment
Other duties, as required

QUALIFICATIONS

A minimum of 3 years of work experience in a customer service / administration / facilitation and training / resource management in the employment/career services sector
Completion of Career and Work Counselling post grad diploma or Post-Secondary degree or diploma in Business Administration, Human Resource or related discipline
Indepth knowledge of community resources and local Labour Market
Excellent interpersonal, communication and problemsolving ability
Time management and organization skills a must
Proficient MS

Office skills:
PowerPoint, Excel, Word, Outlook

Demonstrated knowledge of Job Search strategies, current employment trends, labour market information and appropriate workplace behaviours
In

- depth knowledge job search resources, online employment tools to help clients conduct a self-directed job search

Experience in coordinating events such as job fairs, guest speaker sessions and special events
Experience with facilitating and presenting to diverse au