Application Analyst - Richmond Hill, Canada - City of Richmond Hill

City of Richmond Hill

Verified Company

Richmond Hill, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Id Department- Corporate and Financial Services- Division- Information Technology- Section- Application Services- Job Grade

Contract

SEA Grade 06- Rate of Pay- $ $50.45 Hourly- Job Type- Temporary Full Time

Contract
Contract

Length/End Date- 12 months

Replacement/New Position
New Hire
Posting Type
Internal and External
Posting Date 05/06/2024
Application Deadline 05/19/2024
Position Summary:

Key Duties and Responsibilities:

Primary responsibilities of this role include, but are not limited to:

Provide technical expertise and carry out assigned tasks during the implementation or upgrade of enterprise business systems
Contribute to successful completion of project deliverables by working collaboratively within a crossfunctional project team comprised of business users, vendors, and IT staff
Provide end user technical support for a variety of the City's enterprise business systems
Liaise with business users, vendors, and other IT staff to troubleshoot technical issues and ensure they are resolved in a timely manner
Define, document, and maintain guidelines and standard operating procedures related to the support of enterprise business systems
Create reports and perform other data management tasks as needed
Ensure compliance with established change management processes for the deployment of software patches, upgrades, or enhancements to production environments
Oncall/standby evenings and weekends are required must be available to work evenings, flex shifts, extended hours and statutory holidays when required
Must be willing and able to transport yourself to City work sites as required (mileage compensated)

Education and Experience:

University degree in computer science or a related discipline
ITIL designation would be considered an asset

Required Skills/Knowledge:

Proficient with a variety of programming languages and development platforms including Microsoft.

NET Framework, C#, ASP.NET, Visual Basic, PHP, Java, JavaScript, TypeScript

Exceptional database skills with Oracle PL/SQL and Microsoft T-SQL
Working knowledge of developing wireframes, UX flows, mockups, interactive prototypes, design specification, user personas and user journeys
Working knowledge of server and network infrastructure, operating systems, and mobile technologies
Highly developed analytical, troubleshooting and problem solving skills with a keen attention to detail
Excellent interpersonal skills with a strong commitment to providing exceptional and timely customer service
Excellent written and oral communication skills with a proven ability to elicit requirements and translate complex technical concepts into understandable terms tailored to the audience
Ability to work effectively and collaboratively in a team environment while also working well independently as required
Excellent time management and organizational skills adept at effectively dealing with multiple competing priorities while consistently meeting deadlines
Knowledge of current and emerging technologies with ability to evaluate and recommend new technologies for introduction into a complex IT environment
Proven experience with web portal technologies

Leadership Competencies:

Demonstrates personal leadership
Builds people and culture
Cultivates open communication
Shapes the future
Navigates and leads through complexity and change

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.