Service Fulfilment Operations Specialist - Burlington, Canada - IKEA

IKEA

Verified Company

Burlington, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What you'll need to have

You have studied Logistics, Economics, Business Administration or related OR a minimum of 1 years experience in a similar IT Operations position
You are process driven, always looking to know and improve the how's and why's
You lead with heart, can provide support and direction to your team/matrix stakeholders/vendors
You are generally an energetic, operational, selfstarter type, who can be depended on to be innovative, detail orientated, due diligent, and accurate
You are enthusiastic about work and working with others in a team
You can prioritize, are disciplined, show initiative and have a flexible attitude
You are computer savvy and generally comfortable with technology (and can easily learn new software and systems)

A day in your life with us

Track and secure accurate and optimal stock levels
Create performance reports from IT solutions to enable a high performing daily operation and an efficient distribution network connected to service fulfilment, delivery performance and shipment life cycle
Secure proper system setup for services, monitoring and reporting and clear connected communication with service partners
Maintain short and midterm service and capacity parameters based on available forecasts.
Providing accurate data and reporting and forecasts
Implement improvements by supporting the development of operational processes, and developing tools with the support of relevant stakeholders
Contribute to optimal multichannel development and tendering activities as well as to all matrices, global initiatives and competence networks
Implement Customer Fulfilment sustainability agenda for Service Fulfilment

About this work area

We're the team behind the scenes that make the IKEA products available to the many people.

As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs.

If you've wonder who's responsible for finding effective and efficient ways of picking up the products for our customers, that's us.

We're passionate about working together to improve the customer experience at IKEA

JUST SO YOU KNOW
In the IKEA world, this position is referred to as: Service Fulfillment Operations Specialist

Please note:
This position requires the submission of a satisfactory criminal record check.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.