Gestionnaire Immobilier(ère) Adjoint(E) - Calgary, Canada - Oxford Properties

Oxford Properties

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Pourquoi vous joindre à nous?

Vous souhaitez vous joindre à une société immobilière mondiale et innovante qui bâtit des collectivités et met les gens en contact avec des lieux exceptionnels? Si c'est le cas, nous aimerions vous raconter notre histoire.

Chez Oxford, notre culture est vraiment unique.

Dans l'ensemble des secteurs d'activité et partout dans le monde, nous saisissons la complexité des situations et saisissons les occasions qui se présentent avec rapidité et agilité.

Nous sommes ambitieux et humbles, tournés vers l'avenir et axés sur le service.

Nous accomplissons nos tâches et nous nous amusons en les faisant Nous sommes très fiers de contribuer aux collectivités où nous vivons.

Nous croyons que ce qui est bon pour l'environnement est bon pour les affaires. Ensemble, nous proposons des expériences exceptionnelles à plus de deux millions de clients par jour.

We are looking for a highly motivated Assistant Property Manager to join our team in Calgary to support the Eau Claire District portfolio (Eau Claire Tower, Centennial Place and 400 Third) comprised of over 3 million square feet.

In this role, you will assist the Senior Property Manager in delivering exceptional service to all tenants and guests, while also supporting efficient and effective property management processing and reporting.

Responsibilities will include communications, directing and liaising with tenants on a multitude of issues, and assistance in the day-to-day property management administrative and reporting functions.

In addition, this role will be tasked with managing a small team of results-oriented professionals.

You will be a key member of an engaged, high-reaching team—part of a world-class, winning culture that prioritizes people development and focuses on long-term growth.

We take great pride in leading the industry by earning respect through every interaction, every day.

We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate, and valuing customers as genuine partners.

As a member of this team, you will be responsible for:
Customer Relationship Management
Maintaining "World Class" customer relations with tenants.

Routine tenant visitations;
Continue with ongoing relationships to understand tenant needs and concerns;
Ensure tenant visitations are updated in CRM database;
Ensure prompt and courteous attention to tenant requests;
Working to communicate effectively and in a timely manner with tenants before, during, and after any construction project;
Arrange and complete move-in/out inspections; and

Tenant move in welcome and move out procedures.

Management and 3rd party management oversight of the day-to-day running of the both Conference and Fitness Facilities.

Assist Sr. Property Manager and 3rd party parking manager with day-to-day running and marketing of parkades.

Oversee tenant lobby uses, marketing, events, company functions and charitable events.

Oversee Green Team and National Programs marketing and events including posters, ENN/Pattison screens, lunch and learns, building wide events.

Oversee running of Tenant & Specialty Leasing Lobby Events in both properties.

Oversee running of bike parking, borrow a bike programs.

Oversee all customer programs and initiatives such as Otto by Oxford app

Reporting

Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships.

Assist in annual budget preparation;
Assist with quarterly reforecasting/reporting;
Assist with monthly management and complete revenue variance analysis; and

Assist with monthly accruals.

Lease Administration
Prepare and deliver notices to tenants with respect to lease administration;
Lease interpretation and ensure requirements are adhered to;
Assist with tenant renewals, expansions and landlord consents;
Monitor and complete as required the leasehold improvement allowance and parking requirements as per the lease;
Coordinate as required the broker fee payments and distribution with PA; and

Work with administration team ensuring current tenant lease profiles are inputted into the system accurately.

Accounts Receivable

Provide supervision and support to the property administration team to ensure accuracy of billings and collections are received on time.

After PA's initial collection efforts, collection/contact continued by APM as approved by PMs;
Assist PA to increase number of tenant's on EFT; and

Assist PA with default preparation and delivery notices to tenant's with respect to landlord remedies under the lease, recommend legal action to GM/PMs and assist legal counsel as required.

General Office Administration
Develop complete understanding of all documentation and flow, providing support to all departments if required.

Assist in the hiring, training and monitoring of responsibilities of PA and AA in conjunction with PM;
Liaise with internal and exter