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Enterprise Applications Specialist - Montréal, Canada - Gowling WLG

Gowling WLG

Verified Company

Montréal, Canada

1 month ago

Posted by:

Sophia Lee

beBee Recruiter

Description

ABOUT GOWLING WLG
At Gowling WLG, our dedication to excellence and quality service begins with our people.

As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client service.

Employee satisfaction is important to us. We work hard to ensure that our people are motivated, engaged and empowered.

We are guided by our firm's Core Values - The Power of Teamwork, Always Striving to be Better, We all Bring Something Different - in all that we do.

Diversity, equity, and inclusion are an integral part of our firm's core values.

We are always striving to build a more equitable, engaging and rewarding workplace by attracting and retaining talented people from a diverse range of backgrounds, cultures and experiences.

Our aim is to help everyone reach their full potential and achieve their personal and professional goals.

Our diverse group of legal professionals, law students, law clerks, paralegals, legal administrative assistants and business services team members work together, and are respected and valued for their individual contributions.

PROFILE
The position can be based out of any of our offices.

ROLES AND RESPONSIBILITIES

Configure, implement, and maintain the M365 Online environment, including Teams and SharePoint; this includes helping to migrate content from network drives, and other systems to SharePoint Online and OneDrive.
Install upgrades and maintaining current versions of software and install new software as required.
Ensure compliance and consistency with software as used across the firm. Work within standard ITIL service management processes of Changes, Incidents, Service Requests and Problems, and utilise appropriate change and release procedures to ensure the smooth operation of business services.
Prepare written evaluations on the advantages and disadvantages of tested software.
Participate or lead IT projects.
Schedule and issue advisories of system maintenance periods in a manner that permits sufficient notice to be given to the user community.
Maintain technical support relationships with software vendors to ensure services are provided effectively.
Keep up to date with changing technologies and the benefits and advantages they may offer.
Any other duties as required.

QUALIFICATIONS

College Diploma in Computer Science.
Four years directly relevant experience.
Working experience and knowledge of SharePoint Online Modern Sites and Document Libraries, Microsoft Teams, Office 365 Groups, M365 roles and permissions model, PowerShell scripting to configure Azure and M365 and Power Automate scripting/workflow
Ability to communicate effectively with other Firm members, with the aptitude to take care of clients' needs in a professional and courteous manner.
Capacity to work independently, as well as in a team environment.
Produce a high quality and quantity of work product, occasionally under tight timelines.
Able to prioritize and to redefine priorities when necessary.
Handle stress in a businesslike manner.
Knowledge of Microsoft Office Suite.
Ability to produce a high quality and quantity of work product, occasionally under tight timelines.
Criticalthinking, problemsolving and timemanagement skills.
Ability to navigate operating systems.
Configuration management and query software.
Bilingualism (French/English) an asset.

Gowling WLG employees benefit from a hybrid work structure.

Gowling WLG is dedicated to building a diverse and inclusive workplace.

If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.