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Granby

    Customer Care Representative - Granby, Canada - Kerry

    Kerry
    Kerry Granby, Canada

    Found in: beBee S2 CA - 3 weeks ago

    Default job background
    Description

    About Kerry


    Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

    About the role


  • Faire le suivi des commandes expédiées;
  • Faire le suivi auprès des transporteurs lorsque requis;
  • Faire des demandes de prix et d'échantillions;
  • Envoyer les demandes de documents techniques à GBS ;
  • Faire le suivi des plaintes et crédit lorsque requis;
  • Aviser le représentant de toutes problématiques importantes ;
  • Assurer un service à la clientèle exceptionnel.

    • Key responsibilities


  • Détenir un diplôme d'études collégiales ou équivalent;
  • Minimum de 3 années d'expériences dans un poste similaire;
  • Bonnes connaissances de la suite Office;
  • Expérience avec SAP et Sales Force un atout;
  • Être Bilingue.

    • Qualifications and skills


  • Communiquer de façon professionnelle et courtoise;
  • Promouvoir les valeurs de travail d'équipe ;
  • Avoir un bon sens de l'organisation;
  • Avoir une bonne gestion du stress, être capable de travailler efficacement sous pression.

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