- Provide top quality service in accordance with the behaviors and expecations of our Patient Journey.
- Attentive to details; privately obtaining medical history and prepare patient for examination, review prescriptions and/or patient information carefully; ask open ended questions, identify special needs, consulting with Optician, Doctor or Retail Management when necessary.
- Explains all required paperwork, tests, products and services as well as the appropriate time frame.
- Perform all pre-examination testing with accuracy and attention to detail; take the initiative to explain all measurements and answer any questions the patient may have.
- Operate the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details. When required, collect proper payment following company security procedures and retain proper change for a variety of transactions, such as credit cards, discounts, insurance and coupons.
- Demonstrate knowledge of appointment book/scheduling procedures and computer operation/procedures.
- Utilize clinical and product knowledge, provide coaching and guidance to patients on the care and handling of contact lenses.
- Responsible for the maintenance and disinfection of contact lens inventory; provide clinical support to the Optometrist as needed.
- Handle and file all patient records in an organized and efficient manner in accordance with HIPAA/PIPEDA.
- High School graduate or equivalent
- Strong customer service skills (internal and external)
- Strong communicator and listener
- Problem solving ability
- Strong interpersonal skills
- Familiarity with computers and calculators
- Organization skills
- Strong basic math skills
- Previous experience in optical or doctor's office
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Clearly - EyeCare Advisor
1 week ago
EssilorLuxottica Vancouver, CanadaRequisition ID: · Store # : 00F747 LC Clearly F747 · Position: Casual Part-Time · Total Rewards: · Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by the world's largest unaddressed disability. Clearly serves this mission and the community e ...
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Clearly - EyeCare Advisor
1 week ago
EssilorLuxottica Group Vancouver, CanadaRequisition ID: 844212 · Store #: 00F748 LC Clearly F748 · Position:Part-Time · Total Rewards: Benefits/Incentive Information · Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by the world's largest unaddressed disability. Clearly serves this m ...
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OSI Group British Columbia, CanadaWho is OSI Group? · OSI Group is expanding its team in BC we're looking for an experienced Practice Advisor to join our dynamic team member in the Vancouver region. · With a national network of 900+ optometry clinics, OSI Group has been championing independent optometry for more ...
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Contract Advisor
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Contract Advisor
2 weeks ago
OSI Group British Columbia, CanadaWith a national network of 900+ optometry clinics, OSI Group has been championing independent optometry for more than 40 years. Passionate, loyal, and constantly innovating, we're the largest buying group of its kind in Canada. We provide various services to optometry clinics suc ...
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Corporate Partner Development Manager
4 days ago
Specsavers Burnaby, Canada Permanent, Full time· Salary: $110,000 – $130,000 · Actual compensation within the range will be based on experience · We also offer quarterly variable compensation package (bonus) + benefits · About Specsavers · Welcome to Specsavers – where we're not just about eyewear and eyecare, we're a purpos ...
Clearly - Eyecare Advisor - Vancouver, BC, Canada - ESSILORLUXOTTICA GROUP
Description
Requisition ID: 845006
Store # : 00F748 LC Clearly F748 Position: Casual Part-Time Total Rewards: Benefits/Incentive Information Founded in 2000, Clearly is on a mission is to eradicate poor vision in the world by the world's largest unaddressed disability. Clearly serves this mission and the community every day by providing the most accessible, affordable, and stylish optical products on the market. Vancouver born and bred, Clearly was the first Canadian retailer to offer eyewear online. We are proud of our dynamic team members who work every day to fulfill our mission, and we celebrate their diverse backgrounds, skills, and perspectives. Clearly is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. GENERAL FUNCTION This role supports the EyeCare function. Creates exceptional value in the lives of our customers by delivering the Clearly Experience to both customers and patients. Delivers the store's key performance indicators by integrating the Brand Story and ensuring flawless execution of the Patient Journey and seamlessly links the doctor and retail functions together. MAJOR DUTIES & RESPONSIBILITIES