Lead Operations Coordinator, Distribution - Quebec City, Canada - InnovMetric Software Inc.

InnovMetric Software Inc.

Verified Company

Quebec City, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Overview:
Do you have team management experience and good communication skills? Are you known for your excellent customer service, leadership, and work organization? Then this challenge is for you

You will manage a team of five Sales Coordinators who handle daily requests from our global distributors, subsidiaries, and joint ventures, and will standardize our work process globally.

In collaboration with partners from around the world and a team of experienced peers, you will play the role of change agent by participating in the implementation of structural projects.

Specifically, you will be entrusted with the following responsibilities:

Responsibilities:

Lead a daily scrum with your team
Participate in weekly meetings between the Lead Coordinators and Directors of territories (Asia, Europe, Americas)
Evaluate the workload and ensure the distribution of tasks in the team
Create a skills development plan for team resources
Ensure consistency between procedures from one territory to another and identify particularities
Oversee more complex cases
Identify areas for improvement and make recommendations
Document work procedures

Qualifications: