Live Well Consultant - Oakville, Canada - MEDCAN

MEDCAN

Verified Company

Oakville, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well.

Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.

Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations.

Our team of 700+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.

The Role:

The Live Well Navigator will be responsible for generating revenue through consultative selling skills (Annual Health Assessment, membership and other Medcan services) based on the client's goals to Live Well for Life.

This is based on leveraging an in-depth knowledge of Medcan's product and service offerings to recommend appropriate services to clients based on client need and aspirations.

The Accountabilities:

Provide exceptional client service, build strong client relationships, serve as a brand ambassador
Maintain exceptional product knowledge, brand history, selling points and featured seasonal services/products
Achieve and exceed regular monthly, quarterly, and annual sales targets
Manage a pipeline of current and potential members and their needs
Followup with marketing leads regarding membership and Medcan services
Actively support the client retention process
Ensure all administration is completed in accordance with Medcan policies and procedures
Adapt to changing schedules based on daily client arrival and departure times
Quote and discuss fees and payment policies
Communicate client feedback
Schedule, coordinate and retain all aspects of appointments
Update client information on internal database
Coordinate with other staff to ensure exceptional delivery of service

The Requirements:

Minimum 2 years relevant experience in consultative sales
Bachelor's degree
Superior organizational and time management capabilities
Strong presentation skills
Exceptional written and verbal communication skills
Prior experience in facetoface client relationship management
Experience in healthcare industry is an asset
Intermediate level skills in MS Office (Word, Excel, PowerPoint, Outlook)

This is a full-time position, working 5 days a week from 6:30am-3:00pm at our Oakville clinic located at 2275 Upper Middle Road East.

The Medcan Clinic is open Monday to Saturday so this the successful applicant may be required to work Saturdays.

Our Benefits:
Medcan's philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members.

We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being.

We offer special employee rates on fitness sessions, in-house specialty services, and complimentary membership to our clinic to name a few.

This position comes with an attractive total compensation package including a competitive base salary, a comprehensive benefits plan, and a genuine opportunity to grow.

We also have employee perks to continue to help our staff Live Well, For Life.

This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish.

We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada's 50 Best Managed Companies

Internal applicant guidelines:

Staff have to be at Medcan for a minimum of 12 months to apply
Staff have to notify their Team Lead/Manager prior to applying
Official transfer of successful applicants will occur only when their vacancy has been filled and trained

- this requires communication between the former and new manager to determine date and a reasonable amount of time for the transition.

We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.

Diversity, Inclusion, and Accessibility:
Medcan is an equal opportunity employer committed to the principles of employment equity, diversity, and inclusion.

We continuously work to provide a fair opportunity for all staff to participate and succeed at work, creating a sense of belonging, respect and a place that values the unique perspectives and lived experiences of each member of our team.

We recognize the value of diversity in attributes such as age, gender identity and expression, sexual orientation and attractionality, ethnicity, race, colour, nationality, family and marital status, ability, religion and belief, freedom of thought, and any other characteristic that makes you unique.

If these principles resonat