Produce Department Manager - Vaughan, Canada - Fortinos

Fortinos
Fortinos
Verified Company
Vaughan, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Overview:


To ensure the efficient functioning of the Produce department, providing customers with the best quality produce, ensuring courteous, timely customer service.


passion & commitment to customer service is a key driver for our Company

Duties and Responsibilities:


  • Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
  • To direct and supervise all Produce staff to secure efficient and courteous customer service
  • To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
  • To maximize sales and gross profit, ensuring sales' goals and budgets are met;
  • Responsible for ordering, receiving, inventory and display of merchandise
  • To hire all parttime staff and train new employees
  • To schedule all Produce clerks ensuring the strict control of wage costs;
  • To interpret and administer Company policy and ensure compliance with the union contract
  • To ensure the maintenance of equipment as well as the safety and sanitation of the department;
  • Exceptional customer service skills
  • Flexibility to work a variety of hours which include days, evenings, night shifts, and weekends;
  • Ability to work in a fastpaced environment under pressure
  • Three to five years' experience in the retail Produce industry;
  • Prior management experience a definite asset;
  • Excellent communication and interpersonal skills.
  • Minimum Grade 12 Diploma

How You'll Succeed:

We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.


NOTE:

The Employer noted in this posting is an independently owned corporation ("Franchisee") which is licensed to use the "FORTINOS" trademark(s) by Loblaws Inc.

Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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