Full-time Bellperson - Winnipeg, Canada - Fairmont Winnipeg

Fairmont Winnipeg

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Company Description

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description:

From a warm welcome to a fond farewell, as a Bellperson, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests' stay.

What you will be doing:
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

Noticeably positioned at entrances to provide parking assistance upon arrival and departure of guest vehicles
Greet all guests arriving by vehicle, and promote valet parking as the only hotelrelated parking option or clearly direct guests to appropriate public parking service if they prefer
To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest's stay
Greet all guests and coworkers with a smile and an appropriate hospitality greeting
Ensure all vehicle keys are clearly identified and stored in a locked location
Provide the guest with detailed parking fees and a clear explanation of valet benefits
Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner
Complete thorough walk around of guest vehicles prior to entering the garage and highlight any damage on the corresponding valet parking ticket
When requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractions
Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or supervisor in a timely manner
Assist in ensuring guest and coworker safety and security by reporting any suspicious or unusual behavior or occurrence to the appropriate supervisor on duty and informing security
Strict adherence to Fairmont Service Standard Expectations as it relates to valet parking
In the course of normal duties; observe, report or take immediate corrective action on deficiencies, malfunctions, and untidiness
Able to operate all types of vehicles (manual and regular transmission)
Other duties as assigned

Qualifications:

Available to work weekends, evenings and shift work
Verbal communication skills
Excellent interpersonal skills
Team oriented
Customer service focused
Professional manner and outgoing personality
Valid Driver's License with no infractions
Good command of the English language
Able to operate standard transmission vehicles

Additional Information

Your team and working environment:

Fastpaced, upscale, luxury hotel
Located right in the heart of the city
340 guestrooms and suites
13 meeting rooms and over 20,000 square feet of spacious, elegant function space
One Lobby Level dining room and lounge

Visa Requirements:

To be eligible for employment with Fairmont Winnipeg, you must be in possession of a working visa for Canada.

We do not provide offer letters to applicants seeking to get their work visas. Applicants must have their work visas in place prior to applying.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS