Head of Growth - Calgary, Alberta

Head of Growth · Reports to: COO · Location: Open to remote locations, 50% travel requirement to key cities · About the Job · At Cubbi, we are building the future of food access inside buildings. We partner with commercial real estate owners, property managers, and tenant communi ...

Job description

Head of Growth

Reports to: COO

Location: Open to remote locations, 50% travel requirement to key cities

About the Job

At Cubbi, we are building the future of food access inside buildings. We partner with commercial real estate owners, property managers, and tenant communities to deliver a better food experience that drives real engagement, retention, and value.

This role is not a traditional sales job.

We are looking for someone who can build relationships in new ecosystems, uncover pain points, and create real partnership outcomes. You will be the person who opens doors, builds trust, educates decision makers, and turns conversations into long term partnerships.

You will operate in a fast moving startup environment where creativity, ownership, and execution matter.

Role Overview

As the Growth Lead, you will own the full relationship cycle with commercial real estate partners, property managers, and adjacent stakeholders.

Your mandate is simple: build a portfolio of high quality building partners and grow it through strong relationships, smart deal making, and creative partnership strategies.

You will identify where Cubbi is a solution, help partners understand the value, and collaborate closely with onboarding and operations teams to ensure a smooth rollout and long term success.

This is a role for someone who can build trust, navigate ambiguity, and create momentum through relationships.

What You'll Do

Relationship Building & Partnership Development

• Build strong relationships with commercial real estate owners, operators, and property managers
• Develop a deep understanding of how CRE groups operate and what drives decision making
• Build trust through consistent communication, responsiveness, and real value delivery
• Represent Cubbi professionally in meetings, networking events, and partner conversations

Discovery & Problem Solving

• Identify pain points in building operations, tenant experience, food service, and engagement
• Ask the right questions and uncover what matters most to stakeholders
• Position Cubbi as a practical solution tied to outcomes, not just features
• Work with internal teams to shape proposals that actually solve partner problems

Education & Consultative Selling

• Educate prospective clients on Cubbi's product, features, and benefits
• Clearly communicate the business value Cubbi provides to landlords, tenants, and property managers
• Lead partner demos, walkthroughs, and solution presentations
• Guide prospects through the decision process with confidence and clarity

Portfolio Ownership & Growth Targets

• Own a portfolio of building partners and ensure strong relationship health over time
• Drive growth through renewals, expansion opportunities, and stronger building performance
• Hit key performance targets tied to partner outcomes, adoption, and expansion
• Stay accountable to measurable results, not just activity

Cross Functional Collaboration

• Work closely with onboarding and operations teams to ensure smooth launches
• Bring partner feedback back to the team to improve onboarding, messaging, and product execution
• Help ensure partners feel supported post launch and continue to see value

Startup Execution & Creative Growth

• Operate comfortably in a fast moving startup environment with limited structure
• Think beyond a traditional funnel and find creative ways to build momentum
• Build partnerships through adjacent channels like brokers, tenant groups, local networks, vendors, and community leaders
• Focus on strategies that create real outcomes, not fluff or busywork

What You Bring

You thrive in fast moving startup environments where ownership is real and expectations are high.

Must Haves:

Strong relationship building skills and the ability to build trust quickly

Confidence speaking with executives, operators, and property managers

Experience in sales, partnerships, account management, or business development

Ability to identify pain points and sell solutions consultatively

Strong communication skills (clear, direct, persuasive)

Self starter mentality with high follow through

Comfortable working without a perfect playbook

Ability to manage multiple conversations and deals at once

Strong organizational skills and ability to stay accountable to targets

Ability to represent Cubbi with professionalism and energy

Bonus Points:

Experience in commercial real estate, property management, or proptech

Existing network in CRE, multifamily, or building operations

Experience selling into B2B2B environments

Experience working in early stage startups

Strong event networking ability and comfort being "out in the field"

Creative partnership mindset beyond traditional outbound sales

What Success Looks Like (First 60 to 90 Days):

You have a strong understanding of Cubbi's product, positioning, and value proposition

You have built relationships with multiple CRE and property management stakeholders

You have a clear pipeline of high quality partnership opportunities

You have moved multiple prospects into serious active conversations

You have successfully closed at least 1 to 3 new building partnerships (depending on market maturity)

The onboarding team sees you as organized, proactive, and easy to collaborate with

Leadership sees you as someone who creates outcomes, not just activity