Part-time Receptionist - Calgary, Canada - Eastside Dodge

Eastside Dodge

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

The Receptionist will assist the sales department with various day to day needs as well as providing exceptional customer service.

Sales Managers or the General Manager may provide direction on tasks that need to be completed throughout the day. Primary areas of focus will be dealing with customers, distributing sales leads and managing the inventory.

Core Competencies:

Able to complete tasks in a timely manner

Professional and courteous

Attention to detail

Self motivated and organized

Positive attitude

Essential functions of the position:

Customers
Answer phones and greet customers in a professional manner
Dispatch sales/internet leads to sales consultants
Collect/Refund customer deposits
Handle overflow calls from service and take messages if necessary
Inventory
Update invoices from Kia into CDK (accounting update, assign stock numbers)
Stock in vehicles that come in from transport (update CDK)
Create vehicle files (invoice, NVIS)/key tags/window hangers
Create PDI work orders for new units that come in from transport
Input incoming dealer trades into CDK
Print recalls for vehicles on delivery
Administrative
Handle courier incoming/outgoing for sales department
Order business cards for sales department
Cheque control (log book)
Ensure supplies are adequate (file folders, paper for printer, etc) in work space
Create deal jackets for sales department
Keep files for vehicles organized and in sequence
Manage file/key log book
Manage dealer plates log book
Manage gas cards
Other related activity
From time to time Receptionists will be required to perform other related duties.

This will include but not be limited to:
i. Dealing with customer issues/complaints

ii. Handling confidential information according to STK policy

iii. Assist with various forms and paperwork on behalf of customer and dealership

iv. Adhere to all policy's as outlined in employee handbook

v. Refrain from using social media during work hours

vi. Be at work a minimum of 5 minutes before shift begins

vii. Adhere to Health and Safety policy

Receptionists are expected to wear appropriate clothing for the workplace.

Company Expectations:

These are expectations for a Receptionist at STK:

Be courteous and professional to staff and customers
To ensure required tasks are completed as requested in a timely and accurate manner.
Self motivated and able to complete tasks without constant supervision
Maintain a valid Alberta Drivers License
To adhere to all company policy as outlined in the employee handbook.
To adhere to and participate fully with STK health & safety policy
Maintain a positive attitude at all times and do individuals part to maintain a healthy team atmosphere