Technical Inside Sales Support - Milton, Canada - Gessmann North America

Gessmann North America

Verified Company

Milton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Job Duties

Gain Gessmann product knowledge by reviewing technical documentation and product training including some initial hands on mechanical assembly to more rapidly learn our most popular products
Utilize all available resources to find new prospects and attempt to turn those prospects into customers by identifying the key decision makers
Manage and interpret customer requirements speaking with clients to understand, anticipate and meet their needs
Maintaining records of customer communications and contact information as required
Update client information in the company contact database as required.
Preparing responses to RFQ (request for quote) and RFI (request for information)
Order entry; communicating expected delivery date; explaining stockouts if required
Providing technical support to designated customers
Developing and maintaining relationships with customers and local representatives
Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
Handle inbound, unsolicited prospect calls and convert them into sales

Requirements:

Electrical/Electronics sales experience or an acceptable combination of education and experience
Strong problem identification and objection resolution skills
Able to build and maintain lasting relationships with customers
Exceptional verbal communication and presentation skills
Strong written communication skills and attention to detail
Selfmotivated, with high energy and an engaging level of enthusiasm
Ability to work individually and as part of a team

Job Types:
Full-time, Permanent

Benefits: