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Richmond Hill

    Lead Full Time - Richmond Hill, ON, Canada - IBI Group

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    Full time
    Description
    Full-time

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life.

    Our Global Architecture & Urbanism Division combines the expertise of IBI's Buildings and Placemaking practice, our Places' capabilities, and CRTKL's multi-sector design leadership to offer a diverse range of solutions focusing on human-centric design, sustainability, and technology.

    Arcadis is seeking a National Account Leader – U.Federal Civilian Agencies to help grow our Government and Civic Practice across the US.

    This position is focused on focused on overseeing account management of select US Federal civilian agencies.
    Develop and implement Account Strategy
    Lead development of client account strategy in line with Arcadis business objectives and market sector strategies through annual and multi-year plans
    Prepare and execute account plans to translate strategy into concrete objectives, actions, and outcomes
    Drive overall growth in client account plan bookings, gross margin, and collections to meet or exceed planned targets
    Manages client management practices by aligning opportunities with firm's credential, business, and growth objectives and strategies
    Attends industry and networking events, seeks out speaker opportunities, and contributes to the federal market debate externally
    Adopts company-wide processes for customer databases, relationship management, and customer experience
    Represents the project or practice as a key contact for client interaction
    Develop and expand a network of relationships across Operations and Solutions, leveraging these to enable Arcadis to have maximum impact with our clients
    Capture client data on regional accounts, including track record, case studies, sales collateral relationship history and delivery lessons learned, and make available to support continuous improvement across accounts managed

    Manage pursuits, contribute to bid/no-bid decisions by providing account knowledge, oversee proposal preparation and support the achievement of successful pursuits.

    Manage the account pipeline and feed opportunities into the business line pipeline to ensure an optimal flow of pursuits to achieve set targets.

    Work collaboratively with Solutions and Service leaders to manage development and alignment of Arcadis value propositions into commercially viable propositions for the account, demonstrating value-creating outcomes for our clients
    Develop and leverage a network of enduring relationships across the client to understand their business needs, position Arcadis as a trusted partner and contribute to growth of Arcadis' relationship with clients
    Bachelor's degree or equivalent
    ~5 or more years of relevant experience leading client development activities with the government market with net order intake greater than $10-M
    ~10 or more years of experience leading accounts or programs of work for federal clients
    ~ Experience managing internal business relationships at executive level

    You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet.


    Our Commitment to Equality, Diversity, Inclusion & Belonging:

    As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women's Network, and Diversity & Inclusion Council.

    We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation.

    We request applicants submit a RESUME highlighting relevant work experience; These could include: work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence, drug testing and driver's license record.

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