Information Technology Systems Officer - Niagara-on-the-Lake, Canada - Ministry of Health

Sophia Lee

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Sophia Lee

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Description
Looking for an exciting and fulfilling opportunity to showcase your I&IT telecommunication and radio systems knowledge and skills? One that will allow you to contribute directly to the safety of emergency 911 medical patients in Ontario?


The Health Services I&IT Cluster, Emergency Health I&IT Solutions & Technology Management Branch, is looking for experienced professionals to join their team, to develop, maintain and modernize I&IT telecommunication solutions.


If you have a strong background in developing, maintaining and supporting I&IT telecommunication and radio systems and are able to work in an intense, fast-paced environment, consider this opportunity to join the Emergency Health I+IT Solutions & Technology Management Branch.

To learn more about the compensation package for this position with the Ministry of Health, please visit the Ontario Public Service Employee Union

OPSEU website for a copy of the current collective agreements.


OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.


What can I expect to do in this role?:

  • Analyze, design, implement and measure the performance of a wide and varied range of integrated network facilities, including mission-critical voice, data, radio, satellite and information technology for Central Ambulance Communications Centres (CACC) throughout the province.
  • Provide onsite and remote hardware and software technical expertise and coordination in administering, monitoring, managing, implementing, repairing and supporting the desktop and server environment, enduser and vehicle devices, as well as the CACC integrated networked facilities within the CACC.

How do I qualify?:


Mandatory:


  • Valid class G driver's licence.
  • Basic CPR Certification, first aid, and radio operation or ability to obtain such certification.
  • Job requires extensive travel throughout the assigned area, with occasional multiday trips to rural and remote radio tower sites, hospitals and ambulance bases in areas not serviced by public or commercial transportation.

Technical Knowledge:


  • Knowledge of current and emerging telecommunications systems technologies, including voice, data, satellite, information technology and radio telecommunication systems used in the CACC environment in order to provide technical expertise, advice and troubleshooting support for communications systems within the assigned CACCs
  • Knowledge of desktop hardware components such as chips, motherboards, BIOS, memory, network cards, media, interfaces, printers and other peripherals
  • Knowledge of server operating system configurations and services, and domain architectures such as Windows Internet Name Service, Dynamic Host Configuration Protocol, Remote Access Service, Internet Protocol addressing, networking addresses, printer queues and naming conventions

Analytical, Organizational and Coordination Skills:


  • Analytical and problemsolving skills to provide technical analysis, and costbenefit analysis, identify problems and provide solutions
  • Organizational and coordination skills to coordinate installations and technical support carried out by vendors

Communication Skills:


  • Oral and written communication and presentation skills to provide training, prepare reports, instructions, and training materials, and interact with internal and external stakeholders
  • Consulting and advisory skills to support colleagues, peers, stakeholders, management and end users to identify information technologies which will facilitate business practices

Incident and Change Management Practices:


  • Knowledge of incident and change management practices, project management and time management methodologies

Additional Information:


Address:


  • 1 English Temporary, duration up to 12 months, 282 Fennell Ave W, Hamilton, West Region
  • 1 English Temporary, duration up to 12 months, 101 Lampman Ct, Niagara-OnThe-Lake, West Region

Compensation Group:


  • Ontario Public Service Employees Union
  • Understanding the job ad definitions
    Schedule:

***- 6
Category:

  • Information Technology
    Posted on:
  • Thursday, November 23, 2023
    Note:
  • The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be o

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