Administrator (Arts) - Edmonton, Canada - Martin Recruitment Inc.

Description

Our client within the Government of Alberta is looking for an ARTS Administrator for a 4-6 month contract with the opportunity for permanence.

• The Administrator will be responsible for managing the inbound Action Requests from GOA's ART system. (ART = Action Request Tracking system)
• Each AR (Action Request) is a message from an Albertan containing an inquiry, comment, or question for a member of GOA leadership, usually the Ministers or Deputy Ministers. These messages can be questions about a GOA service offering, upcoming development plans, or a concern that they would like to share with a government official.
• There is a large variance in estimated Action Requests, on a slow week it could be 5, on a busy week it could be up to 20.
• The Government of Alberta has a method of responding to these ARs. It involves a streamlined process where multiple people within the ministry work together to respond to the AR in a timely, accurate, and professional manner.
• Each AR tells its own unique story. Once an AR is assigned to the Administrator, they are responsible for reading through the entire request thoroughly, understanding the citizen's original task, the AR's timeline requirements, previous editors, as well as who the AR is to be assigned to next.
• The administrator is NOT responsible for knowing the facts and content around the AR's topic and asks. Their main responsibility is to ensure that the response is formatted properly, and that it is assigned to the next member of the ministry 23 days before its due date. Usually the AR starts at the top of the ministry where senior government leaders fill in the content, and moves down the chain of command to the more junior members that take care of the formatting, grammar, and finishing touches.

• ARTS (Action Tracking Request System)
• MS Applications, Outlook, & Word

• Administrative experience (3+ years)
• ARTS experience
• Government experience is preferred but not required
• Mature individual capable of working independently with mínimal supervision
• Excellent written & verbal communication skills
• Excellent grammar, punctuation, and editing skills
• Excellent attention to detail

• Dental care
• Extended health care
• Paid time off

• French not required

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

• Have you ever worked for a provincial, federal, or municipal government? If so, please state where and when.
• Have you ever worked with ARTS (Action Request Tracking System)?
• How would you rate your English grammar, punctuation, and editing skills on a scale of 1 to 10? ( 1 = Incapable, 5 = Average, 10 = Excellent)

• Secondary School (preferred)