Clinical Informatics Analyst - Toronto, Canada - Verto Health

Verto Health

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why working at Verto is different?**-
Continuous learning. We find it our responsibility to support the continual development of employees
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No backroom deployments or Go-Live's. We believe in integrated delivery teams made up of motivated and collaborative technologists and healthcare professionals
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See the impact for yourself. Access to each team in the company and on-sites to stay connected with the end-user.

What to expect

As a Clinical Informatics Analyst in the Clinical Implementations team reporting to the Senior Manager, Clinical Informatics, you will play a key role in ensuring the optimization and frontline deployment of our revolutionary Verto platforms.

You will comfortably switch between roles including clinical requirements gathering, project management, change management, and solution design and implementation.

This is a chance to jumpstart your career in health tech as you provide value across all stages of clinical implementations.

Responsibilities
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Project Management

Assist with the planning of clinical implementation projects
Track and manage key project risks and issues, proactively identify & escalate key risk areas to project specialists and leads
Act as a liaison between customer and project team.

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Customer Engagement

Diagnose, resolve and document client incidents; document and update the knowledge base system while maintaining an excellent client relationship

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Quality Assurance

Support Quality Assurance for clientspecific deployments; ability to manage escalations

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Clinical Implementations

Rapidly come up to speed on processes and procedures, supporting the project as needed
Develop and maintain excellent client relationships

Qualifications, knowledge and experience

Bachelor's degree in Health Sciences, Health Administration, Life Sciences, or a healthcare delivery field
Preferred Master of Health Informatics degree or direct equivalent; Health Informatics certificate with a Bachelor's Degree in a relevant field is an asset.
12 years of experience in a clinical, health informatics, or technology environment with experience documenting needs, prioritizing tasks, analyzing information, and creating presentations
Highlevel understanding of the Canadian healthcare industry, and clinical practices and processes
12 years of experience managing an ICT technology implementation in any sector
Understanding and experience with agile project management, change management, and ICT implementation
Experience with Project Management fundamentals and Knowledge of PMP core concepts
Work experience in a healthcare setting (e.g. hospital, clinic) is an asset

Relevant skills

Ability to draft and present presentations for critical project meetings (kickoff, wrapup)
Flexibility to respond to the needs and demands of your clients and ability to pivot and prioritize with ease
Experience in using work productivity tools (i.e. GSuite or Microsoft Office)
Exceptional customer and user focus and strong professional judgment
Experience in using work productivity tools (i.e. GSuite or Microsoft Office)
Demonstrated knowledge of empathy in sensitive clinical environments
Exceptional customer and user focus and strong professional judgment

What's in it for you

Comprehensive healthcare (including prescriptions, vision, and paramedical), dental, and pooled benefits (life, AD&D, critical illness, and LTD)
3 weeks vacation per year for all fulltime employees at Verto
5 paid personal days per year
Unlimited sick days per year
9 statutory holidays per year
Parental leave topup options
Annual professional development budget of:$2,000/ fiscal year to support continuous learning (e.g. tuition, courses, learning materials, etc.)
Competitive work from home budget
Coworking office space at a wellknown tech incubator in Downtown Toronto (OneEleven).
Office Perks: free coffee and tea, access to full kitchen, wellness room, games room, podcast studio, professional development, networking and peer group workshops
Adhoc company sponsored team events and socials
Ongoing company developed learning programs

Let's get to know each other
Verto has a
virtual first mindset, and we're working towards a future that is digital by design. We offer a coworking space that is meant to allow you to be the best version of yourself.

We have 9:30 am daily Stand-Ups to unblock and update, daily team meetings to collaborate and align, bi-weekly 1 on 1's with your People Leader to goal set, and monthly Townhalls to celebrate and teach.

We have dedicated time for company-wide socials (including team board game nights, beach days, soccer-baseball, and e-sports gaming to name a few).

Our passion for innovation fuels our desire to build software that tackles healthcare's major inefficiencies including chronic care management, virtualized care, and personal patient engagements.

But you do