Account Manager Ii - Hamilton, Canada - Staples

Staples

Verified Company

Hamilton, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Staples is business to business. You're what binds us together.
Staples Promotional Products leads the industry with design expertise, best in class technology and inspiring creativity.

SPP offers hundreds of customizable products - from coolers to notebooks - that allow companies to maximize brand recognition and reach thousands of people at a low cost.

What you'll be doing:

Manage daytoday relationship with customer by developing a high valueadd relationship with key contact/buyer.
Uncover and build relationships with influencers, in order to penetrate deeper into Staples Lines of Business.
Identify and develop strategy for shortterm and longterm sales retention and penetration opportunities, by managing all funnel activity in SFDC.
Coordinate account servicing and fulfillment with support from Customer Service.
Achieve product mix and other L.O.B. targets based on account potential.
Introduce Lines of Business Specialists with key contacts/influencers.
Increase market share within portfolio of accounts through penetration of Line of Business and reactivating inactive accounts.
Conducts regular Performance Business Reviews (PBR's) with all accounts in their book.
Achieve retention and penetration targets in existing and gifted accounts.

Target Segmentation

Assigned accounts, minimum of $15,000 in annual sales potential.
Time Allocation 60% Customer Time, 40% Non-Customer Time.
Lead Strategic Account Planning Sessions, and Rapid Rotation meetings on accounts greater than $100,000.

What you bring to the table:

Strong knowledge and understanding of telesales and the sales planning process.
Strong computer literacy with Microsoft Office Suite especially Outlook, Excel, and PowerPoint.
Strong interpersonal and customer relationship building skills.
Strong verbal, written, and presentation skills.
Strong business and financial acumen.
Ability to demonstrate consultative selling skills.
Strong problem solving and negotiation skills with proven closing ability.
Superior time management and organizational skills.
Detail oriented with strong administrative followup and followthrough.

Qualifications:

**What's needed

Basic Qualifications**:
3+ years of sales experience penetrating or maintaining accounts

**What's needed

Preferred Qualifications*
Postsecondary education in business related discipline
Diploma or Degree preferred.
Previous office product industry experience is helpful.

We Offer:

Competitive salary.
Inclusive culture with associateled Business Resource Groups and resources such as the Social Justice Resource Centre.
Flexible PTO and Holiday Schedule (10 observed paid holidays), Online and Retail Discounts, Company Match RRSP, Benefits and Physical and Mental Health Wellness programs.
Growth & development opportunities.