Qc Casheir Supervisor Trainee - Brossard, Canada - T&T Supermarket

T&T Supermarket

Verified Company

Brossard, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Introduction:
T&T Supermarket Inc. was founded in 1993 with two stores in BC.

Since then, it has expanded rapidly and is now Canada's largest Asian supermarket chain with 31 stores across the country: 13 in BC, 7 in Alberta, 10 in Ontario, and 1 in Quebec.

The Company's continuous expansion is going to bring more new stores in the next couple of years.

The Role:

Reporting to the Cashier Department Head (or his/her delegate), the Cashier Supervisor is responsible for supporting the Department Head and Assistant Department Head in providing guidance, supervision and sets as a good example for Cashiers to follow.

Major Responsibilities: Greet customers with smile, friendly enthusiasm.
Provide good customer service at Customer Service

Counter, such as order and replenish gift cards, handle
returned product, return bottles, sale of tobacco, answer
phone call, sell lottery tickets, bus tickets and gift cards
etc.

Resolve customer complaints and maximize customer

satisfaction by building rapport, providing good smile and
eye contact and paying attention to them

Lead by example by performing duties of Cashier if

required

Create good customer experience via delivering fast and

accurate checkout service, prevent possible fraud (PLU #
input, Scan merchandise, transaction discrepancies,
identify counterfeit / fake cards)

Provide guidance and supervision to Cashier; assist

Department Head to train department staff

Keep selfupdated with all in store promotion activities so

that to perform correct checkout services

Knowledge, Skills and

Ability Requirements:
Flexible to work in shifts, including weekdays, weekends,
evening hours and statutory holidays

Be prepared to stand for a long time; have a good

understanding of tools & equipment relevant to the job

Possess basic computer skills in MS Office & basic

knowledge of accounting

Able to handle paper work/report effectively and in an

organized manner

Know how to interpret labels of merchandises
Good knowledge of payment method including cash, bank

cards, and credit cards etc.; possess knowledge in selling
lottery tickets, bus tickets, gift cards etc.

Good communication skills. Proficiency in French is required, knowledge of Chinese (Mandarin/Cantonese) is considered an asset
Possess knowledge in workplace health & safety