Dispatcher- School Bus - Etobicoke, Canada - Stock Transportation

Stock Transportation

Verified Company

Etobicoke, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Responsibilities:

Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to

ensure daily coverage of all routes, field trips, and charter work.

Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished

on-time.

Communicates all relevant details of driving assignments to drivers to ensure proper execution.
Assist drivers with routing directions and directs them to perform special services when required.
Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for

part-time staff for violations of company policies.

Responds to emergency calls, facilitates emergency response network, coordinates mechanical service

repair, and assigns replacement buses and drivers when there is a problem on a route.

Notifies District and CSC personnel of all changes in route assignments, emergency situations,

accidents, breakdowns or any other event that will disrupt service.

Maintains route documentation and records (relevant contract requirements, school information,

student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the
purpose of providing accurate and reliable information to customers and complies with school board
and province requirements.

Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure

uninterrupted service delivery.

Maintains high compliance to dispatch standard operating procedures.
Handles customer concerns and requests for information in an expeditious and professional manner.
Escalates unresolved issues to management as appropriate.
Support in administrative duties when required.

Qualifications:

Previous dispatch and Administrative experience is preferred;
Ability to read and interpret documents and instructions from customers and other team members
Ability to perform work activities requiring cooperation and instruction
Ability to function in a fastpaced environment, under substantial pressure
Ability to work within the appropriate level of independence
Ability to problem solve
Ability to operate twoway and emergency radio systems
Ability to use office machines (fax, scanner, copier, zip drive, telephone system)
Ability to use Microsoft Office Program and computerized routing software.
Ability to work independently
Ability to read road and street maps
Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
Bilingual abilities a plus

Hours of Operation:

_Monday to Friday - 11:30 AM to 6:00 PM (EST)_

Location:60 McCulloch Avenue, Etobicoke, ON, M9W 4M- Stock Transportation is an Equal Opportunity Employer_

Stock_TOEastFT