- Extended Health Care
- Dental
- RRSP
- Employee Assistance Program
- Paid time off
- Efficiently help customers (internal and external) with the highest level of service
- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; checking vehicle maintenance records and examining service schedules, effectively communicate to Service Advisors and/or Technicians
- Generate service appointments by following the TAG's Retention and Business Development Program
- To service all allocated Sales/Service inquiries in a prompt and effective fashion
- Prepare a detailed and accurate estimate of all service scheduled with client and ensure estimates are communicated to customers
- Conducting after service follow up calls
- Communicate customer feedback and concerns to all appropriate parties and supervisors and ensure all notes are documented in customer file
- Assist in all mail out/email campaigns, i.e. draft mail out letters, follow up calls to campaign list
- Remain abreast on all manufacturer maintenance schedules, updates and outstanding recalls
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers and emails
- Previous experience as an Automotive Appointment Coordinator is preferred but not required
- A proven track record of success in sales and customer service
- Excellent interpersonal and relationship-building skills
- Strong communication skills
- Excellent customer service skills with the desire to exceed expectations
- Computer skills with proficiency in Microsoft Office
- Valid Class 5 or 7 BC driver's license with a clean driver's abstract
-
Appointment Coordinator
4 days ago
Fraserway RV Abbotsford, CanadaLooking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? · We are looking for a highly motivated, enthusiastic team player to join our **Abbotsford, BC Dealership - Travelhome RV** as a Appointment Coor ...
-
OpenRoad Auto Group Abbotsford, Canada**UNLIMITED POSSIBILITIES AHEAD.** · Position**: Appointment Coordinator** · Status**:Full-Time** · Dealership**:OpenRoad Toyota Abbotsford** · Department**:Service** · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model ...
-
Abbotsford Nissan Abbotsford, CanadaAbbotsford Nissan is seeking an individual for Appointment Coordinator. This job includes but is not limited to: · - making outbound calls · - answering inbound calls and booking appointment · - CSI survey calls · Enthusiastic, intelligent and hard working with strong attention t ...
-
Appointment Coordinator
1 day ago
Westwood Honda Port Moody, Canada**Westwood Honda has an opening for a full time** **Service Appointment Coordinator** · Are you looking for a career in the auto industry? If you are someone looking for secure, meaningful and long-term employment with room for growth, there's a place for you at Westwood Honda. W ...
-
Appointment Coordinator
1 week ago
OpenRoad Auto Group Langley, CanadaUNLIMITED POSSIBILITIES AHEAD · Position: Appointment Coordinator · Status: Full-Time · Dealership: BMW/MINI Langley · Department: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a ...
-
Appointment Coordinator
6 days ago
OpenRoad Auto Group Port Moody, CanadaUNLIMITED POSSIBILITIES AHEAD. · Position: Appointment Coordinator · Status: Full-Time · Dealership: OpenRoad Toyota Port Moody · Department: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or p ...
-
Appointment Coordinator
2 days ago
OpenRoad Auto Group Port Moody, Canada**UNLIMITED POSSIBILITIES AHEAD.** · **Position**: Appointment Coordinator · **Status**: Full-Time · **Dealership**: OpenRoad Toyota Port Moody · **Department**: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated mo ...
-
Appointment Coordinator
18 hours ago
OpenRoad Auto Group Port Moody, Canada**UNLIMITED POSSIBILITIES AHEAD.** · **Position**:Appointment Coordinator · **Status**:Full-Time · **Dealership**:OpenRoad Mazda Port Moody · **Department**:Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model o ...
-
Appointment Coordinator
6 days ago
OpenRoad Auto Group Surrey, Canada**UNLIMITED POSSIBILITIES AHEAD** · **Position**:Appointment Coordinator · **Status**: Full-Time · **Dealership**: OpenRoad Toyota Peace Arch · **Department**: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated mode ...
-
Service Appointment Coordinator
3 days ago
West Coast Mazda Pitt Meadows, CanadaWest Coast Mazda is looking for a service oriented individual to join their team. Must be comfortable with speaking on the phone, positive, enthusiastic and organized. · **Primary Duties and Responsibilities**: · - Efficiently help customers (internal and external) with the highe ...
-
Service Appointment Coordinator
18 hours ago
Audi Langley Langley, CanadaAudi Langley has an immediate opening for a Service appointment Coordinator with Automotive service experience. · Job Duties will Include · Answer all incoming service calls, book service appointments according to avilability of shop time. · Work closely with Service Manager and ...
-
Service Appointment Coordinator
1 week ago
Acura of Langley Langley, Canada**Looking for a great opportunity to work in Canada's largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you** · **Acura of Langley** is currently looking to fill a position of a **Service Appointment Coordinator.** · Reporting to the Fixed Oper ...
-
Service Appointment Coordinator
1 week ago
Jonker Honda Surrey, Canada**Jonker Honda is looking for a Service Appointment Coordinator to work Saturdays 8:00am - 4:30pm with the possibility of additional weekdays on an as needed basis.**: · **This position requires the following**: · - Excellent communication skills (verbal and written) · - A good c ...
-
Part-time Appointment Coordinator
1 week ago
OpenRoad Auto Group Port Moody, Canada Part time**UNLIMITED POSSIBILITIES AHEAD.** · **Position**: Appointment Coordinator · **Status**: Part-Time · **Dealership**: OpenRoad Toyota Port Moody · **Department**: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated mo ...
-
OpenRoad Auto Group Langley, Canada**UNLIMITED POSSIBILITIES AHEAD.** · **Position**: Appointment Coordinator · **Status**: Full-Time · **Dealership**: Porsche Centre Langley · **Department**: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model ...
-
OpenRoad Auto Group Surrey, Canada**UNLIMITED POSSIBILITIES AHEAD.** · **Position**: Appointment Coordinator · **Status**: Full-Time · **Dealership**: OpenRoad Honda Surrey · **Department**: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model o ...
-
Go Auto Langley, CanadaJob Description (EN): · HEY YOU Yes, · **YOU** · You're ENERGETIC, GOAL-ORIENTED and EFFICENT as all heck You love fast-paced environments and solving new challenges · You're looking for THE BEST place to advance in your CAREER Start as a Service Appointment Coordinator, grow int ...
-
Appointment Coordinator- Bmw/mini Langley
6 days ago
OpenRoad Auto Group Langley, Canada**UNLIMITED POSSIBILITIES AHEAD.** · **Position**: Appointment Coordinator · **Status**: Full-Time · **Dealership**: BMW/MINI Langley · **Department**: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the ...
-
OpenRoad Auto Group Surrey, Canada**UNLIMITED POSSIBILITIES AHEAD.** · **Position**: Appointment Coordinator · **Status**: Full-Time · **Dealership**: OpenRoad Honda Surrey · **Department**: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model o ...
-
OpenRoad Auto Group Langley, Canada**UNLIMITED POSSIBILITIES AHEAD.** · **Position**: Appointment Coordinator · **Status**: Full-Time · **Dealership**: Jaguar Land Rover Langley · **Department**: Service · We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated mod ...
Appointment Coordinator - Abbotsford, Canada - Trotman Auto Group
Description
Do you have what it takes to join one of Canada's Best Managed Companies?
Abbotsford Chrysler is seeking a customer service oriented individual comfortable with making inbound/outbound calls to join their team as a Service Appointment Coordinator. If you are looking to join a fun environment and a company that supports your growth, this is the role for you
About the Role
Reporting to the Fixed Ops team Leader, the Service Appointment Coordinator initiates automotive services and repairs by utilizing both phone and internet strategies.
Schedule: Full- Time
Wage: $18/hr plus (depending on experience)
What We Offer:
What Your Day Will Look Like:
Who You Are: