Ar Customer Service Reconciliation Specialist - Toronto, Canada - Johnvince Foods

Johnvince Foods

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Johnvince Foods

Johnvince Foods is a proudly Canadian leading business with over 50 years of experience in processing, manufacturing, and distributing bulk and packaged food products across North America.

We offer a wide range of nut products, confections, and other food items that include some of the most recognizable household brands, such as
Planters Peanuts.

Our commitment to excellence has earned us recognition as a Platinum member of Canada's 50 Best Managed Companies for over 10 years.

The Role

The
A/R Customer Service Reconciliation Specialist role will review deductions on the assigned accounts and resolve the issues on a timely basis according to established company policies and procedures in a team environment to achieve individual and departmental objectives.

It is clearly understood that the function of this job will be performed within the context of fiduciary responsibilities.

Your Impact

Effectively organizes and maintains the files and records on customer deduction issues and prepare spreadsheets when necessary.
Prioritizes the deduction documentation received from Collectors and the Cash Application Desk.
Provides timely information to the appropriate JVF internal staff, A/R Manager included, about customer deduction issues, and document same for followup.
Organizes and prioritizes the documentation received from the Cash Application Desk and Collectors on deductions.
Keeps the "A/R OPEN ITEMS INQUIRY" section of customer accounts updated with important key information about the claims.
Keeps monthly track of the assigned A/R customer accounts' open deductions in the portfolio.
Signs out all original billing documents taken from the Invoice File Rooms.
Ensures that all required approvals are in place before a Credit Note is issued or the documentation forwarded for a Credit Adjustment.
Responsible for ensuring that the correct code is used to "Affect" or "Not Affect" Inventory.
Ensures that full and appropriate explanatory notes /comments are keyed on each Credit Note.
Gives priority to cancellations and rebillings.
Responsible to ensure that Credit Notes for EDI partners are done in the correct format.
Ensures that a Denied Letters for full or partial deduction not approved for credit is handled according to SOP's.
Be prepared to provide answers for the open deductions that are Over 90 Days in the assigned portfolio.
Prepare cheque requisitions with supporting documentation for assigned accounts / customers.
Compile reports as required.
Works safely and follows legislated and established safe work procedures and practices.
Other duties as assigned in adherence to the JVF GMP policies.

About You

You have 3 years of relevant experience and working knowledge of Microsoft Suite.
Genuine passion for continuous learning and development
Excellent communication, collaboration, and interpersonal skills, along with the ability to think strategically, analyze data, and make datadriven decisions.
Ability and willingness to travel as needed.

Here's why you should join the Johnvince Foods team:

Impact and growth. You will have the opportunity to develop your own career path with support from your manager and the HR team.
Competitive salary and comprehensive benefits package for you and your family offering medical, dental, vision and more.
Our great employees who truly transform our mission into a reality We have been recognized as a Platinum member of Canada's 50 Best Managed Companies for over 10 years.

phone:
extension 5800 and we will work with you to meet your needs.