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    it applications manager - Ontario, Canada - RED TIC

    RED TIC
    RED TIC Ontario, Canada

    Found in: Talent CA C2 - 6 days ago

    Default job background
    CDI
    Description

    MISSIONS :

  • Manage a team supporting technical application activities and foster their professional growth and development;
  • Perform daily operational support of applications and liaise with business stakeholders to define and ensure SLAs and expectations are met;
  • Lead the implementation of all new system applications by developing roadmaps, defining functional and business requirements and developing and presenting business cases to senior leadership for approval;
  • Ensure proper security measures are implemented to protect computing resources and critical data and train new users by ensuring IT Operational Documentation is relevant;
  • Participate in Audit Reviews and ensure applications are SOX compliant and work closely with other IT teams to ensure production applications are performing and operationally stable;
  • Manage all aspects of business as it relates to IT application systems, including upgrades, testing, and coordinating service outages;
  • Develop and manage departmental expenditures to ensure alignment with approved Capital and Operating budgets.

    • PROFIL RECHERCHÉ : APPLICATIONS

  • Post-secondary education, such as a Bachelor's Degree, in Computer Science or related field;
  • 15 + years of relevant work experience in the IT industry with 5 + years supporting Enterprise level applications and managing application teams (we would also welcome an equivalent combination of education, training, and experience);
  • Prior leadership experience building and nurturing high-performing teams in remote locations and managing projects with cross-functional groups;
  • Strong technical experience and knowledge supporting applications such as CRM (MS Dynamics) and ERP (Sage X3 preferred) systems and collaborating with business units to define requirements and introduce solutions.

    • Bonus points if you have...

  • Experience with cloud hosted applications in AWS/Azure and supporting custom configured COTS products;
  • Knowledge of the cannabis industry and experience working with highly integrated business units and systems to deliver sound solutions.

    • We know you're the right candidate because...

  • You're a natural relationship builder who can collaborate with all levels of the organization in remote environments to drive business value;
  • You're a strong communicator with the ability to convey complex technical terms in simple and engaging formats to elevate the user experience;
  • You're an expert at root cause analysis and enjoy tackling challenges and finding solutions quickly in fast-paced environments;
  • You're a people-oriented leader who goes above and beyond to nurture the success of others.
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