- Take ownership of client accounts. Build and maintain strong relationships with clients to understand their needs and preferences.
- Serve as the primary point of contact for customer inquiries, complaints, and requests. Address customer concerns promptly and professionally, always ensuring a positive customer experience.
- Work closely with internal teams, such as sales and finance to ensure timely delivery and resolution of customer issues.
- Identify and resolve issues or discrepancies in a timely manner.
- Offer technical assistance and troubleshooting support to customers experiencing issues. Collaborate with the technical team to resolve complex problems and provide solutions tailored to customer needs.
- Maintain accurate records of customer interactions, transactions, and account activities in the CRM system.
- Strong communication, interpersonal, and problem‑solving skills.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Attention to detail and a commitment to delivering high-quality service to customers.
- Has a strong phone presence and possesses a customer‑centric approach.
- Time management.
- High school or equivalent.
- Previous experience in customer service is a requirement.
- Previous experience in account management is preferred.
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Recherche un(e) spécialiste du support client à temps plein pour soutenir les clients des marchés de Toronto et Montréal. · Suivi des réservations et disponibilités avec les cliniques partenaires · Collaboration avec l'équipe de coordination touristique · ...
Toronto, Ontario1 month ago
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+Job summary · Servir comme point de contact principal pour les clients à Toronto et Montréal · +Responsabilités principalesAgir comme point de contact principal pour les clients à Toronto et Montréal tout au long de leur parcoursCommuniquer avec les clients en anglais et en fra ...
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Bloomic is seeking a Customer Support & Training Specialist to manage the onboarding, training and ongoing enablement of clinic partners using the Bloomic platform. · Lead onboarding for new clinics adopting the Bloomic platform. · Deliver structured virtual and on-site training ...
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- Work in company Remote job
Customer support representatives
Sutherland & Transcom - Posted by: Melissa William
Work as a Customer support representative at Sutherland & Transcom in Toronto. This position can be done remotely. · As a Customer support representative, your responsibilities will include: · Assisting customers with inquiries and issues. · Providing information about products a ...
Toronto $200 - $300 (CAD) per day Part time1 month ago
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About the Role: Our client is seeking a strategic and hands-on Head of Customer Support to architect, build, and scale a world-class support function. · ...
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We are looking for an experienced embryologist to join our Customer Support team in a short-term contract position. As a fast-growing, mission-driven company, we're committed to building and fostering an environment where our employees feel heard, respected and empowered., · What ...
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We are currently looking for a travel enthusiast to join our team in Toronto as a Customer Support Agent on a full-time basis. · Supporting and moving customers down the sales funnel who have either found a specific tour or are undecided between a number of options · Answering cu ...
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Hi, we are ecobee. · ecobee introduced the world's first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mi ...
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We are looking for a Customer Support Specialist to join our team. Reporting to the Manager of Support, our Support Specialists take ownership of troubleshooting and resolving reported issues in a timely fashion. · This support role will cover core working hours of 7AM-3PM EST. · ...
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At Alternative Payments, we are transforming the way service-based companies handle payments. Our innovative platform automates the entire accounts receivable process, helping businesses save time, reduce costs, and scale with confidence. · We are building a global team that valu ...
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We are building the world's first professional network for independent creatives and the companies that hire them.Alongside our network and marketplace, we're launching new product lines including Contra for Companies, · Contra Ads Network, · Creative RLHF & Evaluation Services f ...
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VTRAC Consulting Corporation · Intelligent Solutions · Thank you for applying to VTRAC opportunities · . · Please email your resume as a MS-WORD document in confidence · Subject: Customer Support Specialist, PERMANENT Hybrid · , Attention · : , · Position: · Customer Support Spe ...
Greater Toronto Area $45,000 - $65,000 (CAD) per year1 week ago
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We are seeking a Customer Support Specialist to manage the onboarding and training of clinic partners using our platform. The role involves providing centralized ownership of client support intake and training coordination. · Lead onboarding for new clinics. · Maintain and update ...
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About the Role Our client is seeking a strategic and hands-on Head of Customer Support to architect, build, and scale a world-class support function. This critical leadership role is responsible for ensuring enterprise SaaS customers receive reliable, high-quality support that dr ...
Toronto, ON, Canada1 week ago
Project Coordinator and Customer Support - Toronto - Eco Home Group
Description
Project Coordinator and Customer Support
245 Fairview Mall Drive, North York, Canada | Posted on 09/17/2024
Job Title: Project Coordinator and Customer Support Specialist
Join Our Growing Team as a Project Coordinator and Customer Support Specialist
– Where Innovation Meets Sustainability
We are seeking a dynamic individual to join our team in the role of Project Coordinator and Customer Support Specialist. In this position, you will be responsible for managing customer accounts while providing exceptional customer service and support.
Responsibilities
Qualifications / Education
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Customer Support Specialist
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Customer Support Specialist
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Customer support Specialist
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Customer Support
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Customer Support
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Customer Support
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Customer Support Specialist
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Customer Support Specialist
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Head of Customer Support
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