Computer Repair Technician - Toronto, Canada - TekWisen Software Pvt. Ltd

TekWisen Software Pvt. Ltd

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

What you'll do

Performing inspections and examinations, troubleshooting problems, fixing and replacing components, modifying and upgrading parts, and conducting regular maintenance checks to ensure quality and efficiency
Maintaining an accurate record of all items/parts used to repair, replace, or maintain appliances.
Unpacks appropriate hardware and then installs software as per instruction or to custom specifications.
Tests configured systems for appropriate functioning and troubleshoots for any errors found.
Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products and timely vendor returns and reimbursements.
Follows customer personal computer system hardware and software specifications based on the configuration services being performed and the instructions supplied (online instructions, config. sheets).
Complies with departmental training certification requirements based on config, level by job function, i.e. Config. Level I, II, III.
Troubleshoots malfunctioning units using efficient problemsolving techniques and departmental procedures.
Works with Team Lead on difficult to solve problems or configurations.
Accountable for continuous improvement.

What You'll Need

3 to 5yrs experience (combination of repair and configuration)
Strong technical knowledge of Laptop, Desktop, Printer etc hardware.
Handson hardware troubleshooting experience.
The ability to use various hand tools.
The ability to stand for extended periods.
Proven experience repairing, installing, and maintaining Laptop, Desktop, Printers etc.
Working technical knowledge of current operating systems, and standards.
Ability to launch and operate laptop/desktop diagnostic tools to perform remote diagnostics.
Analytical and problemsolving abilities, with keen attention to detail.
Selfmotivated and directed, with the ability to effectively prioritize and execute tasks in a highpressure environment.
Experience working in a teamoriented, collaborative environment.
Excellent written and verbal communication skills.
Willing to support OT in weekdays / weekends as per require on rotation bases.

Bonus Certifications/ Experience